Sorry about that. 577-666-9804 is the ID.
I assumed you guys would get it by looking up the Request ID.
I changed the ID in the publicly posted log file because it was the only
PII in the file.
Attached is log file. Keep in mind, account id is 577-666-9804
On Thursday, May 18, 2023 at 9:41:32 AM UTC-7 Google Ads API and AdWords
API Forum wrote:
Hi,
Thank you for raising this issue to the Google Ads API support team. Please
be informed that I had to delete your previous post with your complete logs
for security purposes.
Regarding your concern, I've tried replicating your query and I encountered
the CUSTOMER_NOT_FOUND error. That said, can you confirm if your customer
id is indeed 5779999814? Also, in order for our team to better investigate
this issue, can you please provide the below information?
- Complete *request* and *response* logs with *request ID* and *request
header* generated on your end with the correct customer id
- Complete screenshots (without cropping) from the Google Ads UI showing
the data
You can provide it via *Reply privately to the author* option. If this
option is not available, then send it instead on this email address
[email protected].
Links included in this email:
request -
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
response -
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
request ID -
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
request header -
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers
Regards,
Google Ads API Team
On Wednesday, May 17, 2023 at 10:55:01 PM UTC+8 [email protected] wrote:
Hello, I'm still looking for a solution to this one. Why doesn't the
CLICK_VIEW resource return clicks made on APP campaigns?
Am I doing something wrong?
On Tuesday, May 16, 2023 at 3:48:13 PM UTC-7 Chad Wood wrote:
Lastly, these are the GCLIDs I can not find:
['CjwKCAjwjYKjBhB5EiwAiFdSfi-Hctvg64YoaaP-RvsWar97Q8Ox_bIOy69fDy9p7e7PZjfPxk3DZRoCcDsQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfvNCKcOomKmzjZS4PFGtdveMsljDUqzRhRxGChGyAzJa09zx1DdmJRoCkq4QAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfnzYbw7W6lfmVBJQtTWeLoO5g5TUPl9eEJmu0axWWz5laFpac4aJVBoCRyIQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfmowLqPRdvRN0gBaDsnnQ9cWlHv58uThqctDl6yUCZs5hVrTifHOABoCfzwQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfsIEsjkCIvldwLHLbVwfpXdNixnrj7pZP4wxlPVKIGUSzp45gx5yRBoCXdwQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfoH9-Chwi5TGd7smBmBfGqKW_q5CDuAl3V3oYPAbKO7i3kN-Wf1wAxoCcOUQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfvLRmNApOytLm8DJ4dXI0Q4MyIEx7r1sz32shh4OvAUzo4MZkbm8XhoCZRIQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfnnmE3Px40ypvaWwyEW56m1sMYXX0IJb2wMaxuO-UifmXlKumTqbqRoCs8IQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfr3XesGH52ORzzMWW2sNAa17P5T1kdYbAUe811kbQ_9tuQ-QsFc6XRoCDJkQAvD_BwE',
'CjwKCAjw6vyiBhB_EiwAQJRopk7Y8gq0U_i1HPEaItkU97XDsX50AydOoRrCVT7o3Q588W-Ikc47PBoCYp8QAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfnH5koTLJTjSmxBqUuqPALREqqgq1mPQXIOqrTs0X-Lqh6gHQtJRjhoC5mkQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfi1xKLSRVji-Z7d6aiymD5nmif9wYZqXF48_oMz3-lXMMwZ0i2YLKBoCuAcQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfq1GxXqzXYAHAoFCQFeBenP35uE57CTCXLeQfFUl69gIh9KQaAPakxoCaLMQAvD_BwE',
'CjwKCAjw6vyiBhB_EiwAQJRoplzHemdiDzK9EtGplDzPxDtFA3KWLrRPnSe-IS0a1rC_NyX1srHPqxoCljkQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfkW8cfaP1wKIgXolshCt_bOLMXib5NTf7THuYGultBe4wRAYfaZ11RoCFcwQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfmNFfkiAU14c5-U6FEBJ6-2VF3gAcsSLtwaHyp2gNYxbrBXbk-MIRRoC8FEQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSflIbDggHy8nTyZl9ILFpKVd7mmUZhYaiiyJKMTVV3T_Z4xrVxzSSFxoC5zsQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfqbDSq8iHNY5d5U3lruxFc_45nxJHcZXCew1krypMtA1skP55PUchRoCU-8QAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfl6X1fbIQ1Quy-AMwMvLQIbmJ-DXOJAUh9mDPOfSrZpJAZZGS3p-EBoC4ooQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfu_yXf8ImFhEWFra--DuHcwq1rJIxHtuWLAWONIkedKMbyA_JL3nMBoCu5wQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfo6fu9Xi1-FEg1KczbOWfWAhQYD3fFWkJpfbfb5w-D8bESowHEZp5hoClRIQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfuQpRrpGReDzaV6hXPkHyjDHZ_y_PGcrYMXEl2FH-pD74z9h_hL5sBoCi0cQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfvhJbHY4fcjv_CDCcEvu94BLe64lraCQXKRgvEwjt6JhbczAJfxV_BoCm5UQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfnj0pNBBGAXC0U4JIBi918hHv0WxlFfgTGW1dsxOP3SLNt_P-3Ze_RoC6W0QAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfs0HWuZbJga35WjJPTld4CZiBjkVqmQck0dhK32bUtMsWDk29SEncBoCnZoQAvD_BwE',
'CjwKCAjwjYKjBhB5EiwAiFdSfqWYVvJBPW_eZYMrfichNV9Kht8JAewvKOHBZy-zJC9x_IUoyP8R0BoCw08QAvD_BwE']
On Tuesday, May 16, 2023 at 3:29:46 PM UTC-7 Chad Wood wrote:
Logs attached. It includes the request id (-AtwxqY89D7Vo1qypqAu5g).
On Tuesday, May 16, 2023 at 3:06:20 PM UTC-7 Chad Wood wrote:
Hello,
I am trying to attribute clicks to conversions.
I utilize the CLICK_VIEW resource
<https://developers.google.com/google-ads/api/fields/v13/click_view> for
this.
I'm utilizing some independently verifiable GCLIDs which I've record of.
These GCLIDs are from an APP campaign and were collected on 2023-05-14.
I've attached a screenshot of my APP campaigns what were running on that
day.
See my Query:
SELECT
customer.id,
segments.date,
ad_group.type,
click_view.gclid,
campaign.resource_name,
campaign.advertising_channel_type,
ad_group.resource_name,
click_view.ad_group_ad,
metrics.clicks
FROM click_view
WHERE
segments.date = '2023-05-14'
AND click_view.gclid = 'some_id_goes_here'
However, I never get a match. Response is always empty. So, I had a
different idea. I instead queried for *all clicks* to have occurred on the
given date. I got tens of thousands of records back, and all I changed was
I removed `AND click_view.gclid = 'some_id_goes_here'` from the query.
However, I cross referenced the click data with my verifiable GCLIDs, and
still no match. The IDs are very similar, up to the 28th character, but no
actual matches between our lists.
So, I wondered by this point, is this resource even delivering `APP`
campaign metrics?
I checked the resource documentation and found that it has access to `
campaign.app_campaign_setting.app_store`. This makes me think it *should*
have access, or why else could we retrieve the campaign's "app_store"?
Then I checked the actual response's unique values within the `campaign.
advertising_channel_type` field. It's only returning:
['PERFORMANCE_MAX', 'SEARCH', 'DISPLAY', 'VIDEO']
I'm not sure what I'm missing here, but it seems like the CLICK_VIEW
resource just isn't giving me all the clicks I queried for. Whats going on
and why can't I look up GCLIDs reliably (or at all for that matter)?
Thanks
--
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[2023-05-16 15:23:03,428 - DEBUG] Request
-------
Method: /google.ads.googleads.v13.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "5779999814",
"x-goog-api-client": "gl-python/3.11.2 grpc/1.51.3 gax/2.11.0 gccl/20.0.0
pb/3.20.3+n",
"x-goog-request-params": "customer_id=5779999814"
}
Request: customer_id: "5779999814"
query: "\nSELECT \n customer.id,\n segments.date, \n campaign.id,\n
campaign.advertising_channel_type, \n
campaign.app_campaign_setting.app_store,\n ad_group.id,\n click_view.gclid,\n
click_view.ad_group_ad, \n click_view.location_of_presence.country, \n
click_view.keyword, \n click_view.keyword_info.match_type,\n
click_view.area_of_interest.country\nFROM click_view \nWHERE \n segments.date
= \'2023-05-14\'\n"
Response
-------
Headers: {
"content-disposition": "attachment",
"request-id": "-AtwxqY89D7Vo1qypqAu5g"
}
Response: results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "customers/5779999814/campaigns/19194021354"
advertising_channel_type: PERFORMANCE_MAX
id: 19194021354
}
ad_group {
id: 0
}
segments {
date: "2023-05-14"
}
click_view {
resource_name:
"customers/5779999814/clickViews/2023-05-14~CjwKCAjwjYKjBhB5EiwAiFdSfg-cp6QNfAK_zbbBTJAbq_tQOdQp_JvhKLwRDOfE1OeAXUPKYHLuYBoCxeMQAvD_BwE"
location_of_presence {
country: "geoTargetConstants/2360"
}
gclid:
"CjwKCAjwjYKjBhB5EiwAiFdSfg-cp6QNfAK_zbbBTJAbq_tQOdQp_JvhKLwRDOfE1OeAXUPKYHLuYBoCxeMQAvD_BwE"
}
}
results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "customers/5779999814/campaigns/19194021354"
advertising_channel_type: PERFORMANCE_MAX
id: 19194021354
}
ad_group {
id: 0
}
segments {
date: "2023-05-14"
}
click_view {
resource_name:
"customers/5779999814/clickViews/2023-05-14~CjwKCAjwjYKjBhB5EiwAiFdSfg-sYy1_TcUgiJhxKum1qZy14vA3qM2_jL6-Vx5aJKEi8WoDSi9cERoC1JoQAvD_BwE"
location_of_presence {
country: "geoTargetConstants/2360"
}
gclid:
"CjwKCAjwjYKjBhB5EiwAiFdSfg-sYy1_TcUgiJhxKum1qZy14vA3qM2_jL6-Vx5aJKEi8WoDSi9cERoC1JoQAvD_BwE"
}
}
results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "customers/5779999814/campaigns/19194021354"
advertising_channel_type: PERFORMANCE_MAX
id: 19194021354
}
ad_group {
id: 0
}
segments {
date: "2023-05-14"
}
click_view {
resource_name:
"customers/5779999814/clickViews/2023-05-14~CjwKCAjwjYKjBhB5EiwAiFdSfg08u6gtC3WFr0JRTLr-wbAU-vM3iEoi_3CwEJjVSVdng2t5pwFKFRoCjqIQAvD_BwE"
location_of_presence {
country: "geoTargetConstants/2360"
}
gclid:
"CjwKCAjwjYKjBhB5EiwAiFdSfg08u6gtC3WFr0JRTLr-wbAU-vM3iEoi_3CwEJjVSVdng2t5pwFKFRoCjqIQAvD_BwE"
}
}
results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "customers/5779999814/campaigns/19194021354"
advertising_channel_type: PERFORMANCE_MAX
id: 19194021354
}
ad_group {
id: 0
}
segments {
date: "2023-05-14"
}
click_view {
resource_name:
"customers/5779999814/clickViews/2023-05-14~CjwKCAjwjYKjBhB5EiwAiFdSfg0PRLg1WXGemdVOq9Z8ohjCPWUZxhXi-yAIHsvurGhY1KqwIbLGoRoCeL0QAvD_BwE"
location_of_presence {
country: "geoTargetConstants/2360"
}
gclid:
"CjwKCAjwjYKjBhB5EiwAiFdSfg0PRLg1WXGemdVOq9Z8ohjCPWUZxhXi-yAIHsvurGhY1KqwIbLGoRoCeL0QAvD_BwE"
}
}
results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "customers/5779999814/campaigns/19194021354"
advertising_channel_type: PERFORMANCE_MAX
id: 19194021354
}
ad_group {
id: 0
}
segments {
date: "2023-05-14"
}
click_view {
resource_name:
"customers/5779999814/clickViews/2023-05-14~CjwKCAjwjYKjBhB5EiwAiFdSfg0Qn7gyZFlV7uG0u02rwdIfO-Y17ldjL4AL6jEI_N7H_LsRb3xGrBoCocIQAvD_BwE"
location_of_presence {
country: "geoTargetConstants/2360"
}
gclid:
"CjwKCAjwjYKjBhB5EiwAiFdSfg0Qn7gyZFlV7uG0u02rwdIfO-Y17ldjL4AL6jEI_N7H_LsRb3xGrBoCocIQAvD_BwE"
}
}
results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "customers/5779999814/campaigns/19194021354"
advertising_channel_type: PERFORMANCE_MAX
id: 19194021354
}
ad_group {
id: 0
}
segments {
date: "2023-05-14"
}
click_view {
resource_name:
"customers/5779999814/clickViews/2023-05-14~CjwKCAjwjYKjBhB5EiwAiFdSfg0jQ-yWKOD7y2TpJ7PWmFBBn94SHVp-jZEcYdKbRHTxl4YWaBVWuRoCje8QAvD_BwE"
location_of_presence {
country: "geoTargetConstants/2360"
}
gclid:
"CjwKCAjwjYKjBhB5EiwAiFdSfg0jQ-yWKOD7y2TpJ7PWmFBBn94SHVp-jZEcYdKbRHTxl4YWaBVWuRoCje8QAvD_BwE"
}
}
results {
customer {
resource_name: "customers/5779999814"
id: 5779999814
}
campaign {
resource_name: "c
[2023-05-16 15:23:03,429 - INFO] Request made: ClientCustomerId: 5779999814,
Host: googleads.googleapis.com, Method:
/google.ads.googleads.v13.services.GoogleAdsService/SearchStream, RequestId:
-AtwxqY89D7Vo1qypqAu5g, IsFault: False, FaultMessage: None
