Dear google team,

I received an email yesterday as below but i don't know what to do next???


[image: Untitled.png]


On Friday, August 25, 2023 at 9:29:56 PM UTC+7 Google Ads API Forum Advisor 
wrote:

> Hello,
>
> Thank you for reaching out to the Google Ads API support team.
>
> It appears that this is about your token application. Kindly note that, we 
> are unable to provide insights about this application form as our team 
> specializes in Google Ads API related concerns and technical 
> implementations only. To ensure you get proper assistance, we are reaching 
> out to the Google Ads API Compliance team on your behalf and requesting 
> input. 
>
> In addition, can you please provide the case ID generated when you 
> submitted your application which has a format of #-############# so they 
> can assist you further?
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
> The client's submitted their application 10 days ago at *here* (
> https://support.google.com/adspolicy/contact/new_token_application?hl=en-GB&sjid=2776850701266089657-AP).
>  
> They also mentioned that as of yesterday, August 24, 2023, they still have 
> not received a response from Google, so they have sent more information 
> *here* (
> https://support.google.com/adspolicy/contact/contact_ads_api?sjid=2776850701266089657-AP).
>  
> However, they still haven't received any response yet. 
>    
>    - Google Ads manager account/MCC ID :  449-609-1529 
>    - Case ID: Requested 
>
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2o8Cxq:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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  • [A... Lam Ho
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Lam Ho
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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