Hello everyone, I have the same problem, I have applied to have my developer token with basic access level 1 month ago, and I have not received any response, I'll provide the MCC from which I am requesting this authorization.
I have submitted several compliance forms to the Google Ad API but I have no ticket number, I never get an email or confirmation message. I have ticket of the case of the help I have requested in the Google Ad API support, through which I have reached this support group and forum, the tickets support IDs are: *6-8537000034706* *7-3245000034450* The Manager Account is ID 607-480-7047. Best regards, Stephany El lunes, 4 de septiembre de 2023 a las 8:05:25 UTC+2, amcolab dev escribió: > Hi, > > Thank you very much for contacting me. > > I am waiting for your further communication on ticket 3-2409000034526, > but until now I have not heard from you. > Can you send me the URL of this ticket: 3-2409000034526? After submitting > the request form, I did not receive any of your email information about the > URL of this ticket. > > Sorry for bothering you, but we have been waiting for nearly 2 months. > > Hope to hear from you soon. > > Thank you very much. > > > On Thu, Aug 31, 2023 at 5:20 AM <[email protected]> wrote: > >> Ads API <https://developers.google.com/google-ads/api/docs/start> >> >> Thank you for transferring this to us, Support, as it is within the >> Google Ads API Compliance team’s purview. >> >> >> Hi, >> We have expedited the review of the application for Manager Account ID >> 673-520-8682 in ticket 3-2409000034526. Any further communications will be >> through that ticket. >> >> Sincerely, >> The Google Ads API Compliance team >> >> *Note:* Please ensure your developer contact email remains up to date >> <https://developers.google.com/adwords/api/faq#developer_email> at all >> times. To reduce the likelihood of miscommunication, a role based or >> distribution list email address (e.g. [email protected] or >> [email protected]) should be used as your developer contact email. >> >> >> © 2023 Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043 >> > On Tue, Aug 29, 2023 at 16:52 UTC [email protected] wrote: >> >> Hi, >> >> Thanks for reaching out to the Google Ads API Team. I hope you are doing >> well today. >> >> Please note that with regards to concerns related to the granting and >> approval process of these tokens are already outside of the scope of Google >> Ads API support team and our team specializes in Google Ads API-related >> concerns and technical implementations only. >> >> To ensure you get proper assistance, we are reaching out to the *Google >> Ads API Compliance team* on your behalf and requesting input. In line >> with this, please provide the *Case ID* (if there is any generated in >> the format of 0-0###########0) from *Compliance team form* ( >> https://support.google.com/adspolicy/contact/contact_ads_api) for the >> compliance team to further assist you with your concern. >> >> @Compliance Team >> Please find the pertinent details below and confirm if you are able to >> assist. >> >> *Summary:* >> The customer's main issue is that they applied for basic access, but no >> response or update from the compliance team. >> >> >> - Google Ads manager account (MCC) ID: *673-520-8682* >> - Case ID: (requested) >> >> >> Have a great day. >> >> This message is in relation to case "ref:_00D1U1174p._5004Q2o8iln:ref" >> >> Thanks, >> >> [image: Google Logo] Google Ads API Team >> >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/bb8bba2a-3cd4-439e-bf4a-9c636f663fa1n%40googlegroups.com.
