Thank you for your advise,

but did you read, that our developer token already has Basic Access? It 
worked already for more than a year!

Nevertheless, maybe you need it, and I will fill out the application 
again... maybe it helps.

Matthias


Google Ads API Forum Advisor schrieb am Freitag, 1. Dezember 2023 um 
10:58:53 UTC+1:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that you are getting “The caller 
> does not have permission” error while using Google Ads API. The error 
> messages you're encountering indicate that your developer token is not 
> authorized to access the non-test account you're trying to use it with. 
> This is because your developer token is only approved for use with test 
> accounts. To access non-test accounts, you need to apply for Basic or 
> Standard access.
>
> To apply for a basic access level developer token, I would recommend you 
> to fill out the basic access application form 
> <https://support.google.com/adspolicy/contact/new_token_application>. You 
> may check this documentation on Basic access 
> <https://developers.google.com/google-ads/api/docs/access-levels#basic_access>
>  for 
> more information. Once you fill the basic access application form, the 
> compliance team will send you an email regarding your application.
>
> I hope this helps. Kindly get back to us if you have any further queries.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qW0w9:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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  • Su... Matthias Kompanik
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Matthias Kompanik
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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