Hi Google Support Team,
We have running ad campaign (id is 20526134860) and lead form asset
attached to this campaign (lead form id is 116586680033). According to
current campaign statistics we have 173 leads (interactions), but only 20
leads came to our webhook that is set in this lead form.
If I run query to get lead_form_submission_data using google ads api for
this campaign I still receive 20 leads in response.
Is this expected behavior that leads are available later than we have
interactions value in statistics? Why do we have such delays for getting
leads?
Request
-------
Method: /google.ads.googleads.v15.services.GoogleAdsService/Search
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "9618896025",
"x-goog-api-client": "gl-python/3.10.12 grpc/1.58.0 gax/2.11.0
gccl/22.1.0 pb/4.24.3",
"x-goog-request-params": "customer_id=9609770250"
}
Request: customer_id: "9609770250"
query: "\n SELECT asset.id, \n asset.name, \n
asset.type, \n metrics.ctr,\n
metrics.average_cpc,\n metrics.impressions,\n
metrics.clicks,\n metrics.interactions,\n
metrics.interaction_rate,\n metrics.average_cost,\n
metrics.phone_through_rate,\n metrics.phone_calls,\n
metrics.phone_impressions,\n
metrics.conversions,\n metrics.cost_per_conversion,\n
metrics.all_conversions,\n
metrics.value_per_all_conversions,\n
metrics.cross_device_conversions,\n
metrics.all_conversions_value,\n
metrics.cost_per_all_conversions,\n
metrics.conversions_value,\n metrics.cost_micros,\n
segments.date,\n campaign.id\n FROM
campaign_asset \n WHERE asset.id=116586680033 AND
asset.type=\'LEAD_FORM\'\n AND campaign.id IN
(20526134860)\n AND segments.date >= \'2023-09-05\' AND
segments.date <= \'2037-12-30\'"
Response
-------
Headers: {
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000",
"content-disposition": "attachment",
"date": "Tue, 12 Dec 2023 20:06:45 GMT",
"request-id": "VQ1CG4w0yTzgMaO4Bzy-3A"
}
Response: results {
metrics {
all_conversions_value: 24
all_conversions: 34.466542
average_cost: 1702485.549132948
average_cpc: 1702485.549132948
clicks: 173
conversions_value: 6
conversions: 11.466542
cost_micros: 294530000
cost_per_all_conversions: 8545388.7425086051
cost_per_conversion: 25686035.074916221
cross_device_conversions: 0
ctr: 0.043002734277902063
impressions: 4023
interaction_rate: 0.043002734277902063
interactions: 173
phone_calls: 0
phone_impressions: 0
value_per_all_conversions: 0.69632747027537611
}
segments {
date: "2023-12-12"
}
}
Then I run request to get leads:
Method: /google.ads.googleads.v15.services.GoogleAdsService/Search
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "9618896025",
"x-goog-api-client": "gl-python/3.10.12 grpc/1.58.0 gax/2.11.0
gccl/22.1.0 pb/4.24.3",
"x-goog-request-params": "customer_id=9609770250"
}
Request: customer_id: "9609770250"
query: "\n SELECT
lead_form_submission_data.lead_form_submission_fields,\n
lead_form_submission_data.id,\n
lead_form_submission_data.submission_date_time,\n
campaign.id,\n asset.id\n FROM
lead_form_submission_data\n WHERE asset.id = 116586680033 AND
asset.type = \'LEAD_FORM\'\n AND campaign.id IN
(20526134860) \n AND
lead_form_submission_data.submission_date_time >= \'2023-09-05 00:00:00\'
AND lead_form_submission_data.submission_date_time <= \'2037-12-30
00:00:00\'"
Response
-------
Headers: {
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000",
"content-disposition": "attachment",
"date": "Tue, 12 Dec 2023 20:06:48 GMT",
"request-id": "2WsaCnrcpKla_lufXpMjAQ"
}
Response: results {
asset {
resource_name: "customers/9609770250/assets/116586680033"
id: 116586680033
}
campaign {
resource_name: "customers/9609770250/campaigns/20526134860"
id: 20526134860
}
lead_form_submission_data {
...... only 20 leads
}
Is it possible to get leads to webhook faster?
Thanks!
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