Hi Google Ads API Team,
Thanks for that.
Just to clarify that the access is not the problem, we tried to upload
conversion to one of the subaccounts, and that worked just fine.
Please see the details:-
Conversion action details:-
[
{
"results": [
{
"conversionAction": {
"resourceName":
"customers/5504035575/conversionActions/893400422",
"status": "ENABLED",
"type": "UPLOAD_CLICKS",
"category": "QUALIFIED_LEAD",
"valueSettings": {
"defaultValue": 1,
"defaultCurrencyCode": "GBP"
},
"name": "Phone Enquiry",
"ownerCustomer": "customers/5504035575",
"clickThroughLookbackWindowDays": "30",
"viewThroughLookbackWindowDays": "1"
}
}
],
"fieldMask":
"conversionAction.clickThroughLookbackWindowDays,conversionAction.ownerCustomer,conversionAction.status,conversionAction.resourceName,conversionAction.type,conversionAction.viewThroughLookbackWindowDays,conversionAction.valueSettings.defaultValue,conversionAction.valueSettings.defaultCurrencyCode,conversionAction.name,conversionAction.category",
"requestId": "ZB0Wv-Hn4T7yGPRJMvoK5g"
}
]
Request:-
{"conversions":
[
{
"conversionAction":"customers/5504035575/conversionActions/893400422",
"conversionDateTime": "2023-12-19 09:23:23+11:00",
"conversionValue": "1.0",
"gclid": "EAIaIQobChMIhfTCivOZgwMVw6eDBx0UKgL1EAAYAiAAEgKcTPD_BwE",
"currencyCode": "GBP"
}
],
"partialFailure":"true",
"validateOnly": "false"
}
Response:-
{
"results": [
{
"gclid": "EAIaIQobChMIhfTCivOZgwMVw6eDBx0UKgL1EAAYAiAAEgKcTPD_BwE",
"conversionAction":
"customers/5504035575/conversionActions/893400422",
"conversionDateTime": "2023-12-19 09:23:23+11:00"
}
],
"jobId": "1156869258248354474"
}
Please note we use the exact same authorisation and developer token for both
the Subaccount and the MCC.
So, we need help to understand what is wrong in the setup because of which API
is reporting "NO_CONVERSION_ACTION_FOUND" for conversion_action ->
“customers/7603758484/conversionActions/6709332182”
Please help.
Thanks,
Ashish
From: Google Ads API Forum Advisor <adsapi@forumsupport.google>
Sent: Tuesday, 19 December 2023 1:25 AM
To: Ashish [Delacon] <ash...@delaconcorp.com>
Cc: Bo Zhao <bo.z...@delaconcorp.com>; Sandra Pigram
<sandra.pig...@delaconcorp.com>; adwords-api@googlegroups.com
Subject: RE: conversion upload for searched conversion action results in
no_conversion_action_found
You don't often get email from
adsapi@forumsupport.google<mailto:adsapi@forumsupport.google>. Learn why this
is important<https://aka.ms/LearnAboutSenderIdentification>
Hi,
Thank you for providing more information.
I could see that the customers '7603758484' where you are trying to upload
conversions has a developer token with 'Test Account' access. As per the
documentation<https://developers.google.com/google-ads/api/docs/best-practices/test-accounts>,
some features cannot be tested with test accounts. This includes bid
simulations, conversion uploads, and billing. Other features, including
recommendations, have limited capabilities within test accounts because test
accounts don't generate serving data.
To upload conversions, you need to apply for
Basic<https://developers.google.com/google-ads/api/docs/access-levels#basic_access>
or
Standard<https://developers.google.com/google-ads/api/docs/access-levels#standard_access>
access. To apply for a basic access level developer token, I would recommend
you to fill out the basic access application
form<https://support.google.com/adspolicy/contact/new_token_application>. Once
you fill the basic access application form, the compliance team will send you
an email regarding your application.
Regarding, "NO_CONVERSION_ACTION_FOUND" error from API, I could see in Google
Ads UI the conversion action Id '6709332182' is showing the same error
'Conversion action not found' and has 'Needs Attention' status. Kindly note
that API is just a reflection of UI, which means the API returns the same data
as visible in the UI. Make sure conversion action is enabled and you're
uploading using an account that has access to this conversion action. Let us
know if you have any further queries.
This message is in relation to case "ref:!00D1U01174p.!5004Q02r2KWN:ref"
Thanks,
[Google Logo]
Google Ads API Team
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