We've been experiencing this too since at least Dec 14ht. I1221 14:24:59.766567339 18437 writing.cc:143] CLIENT: Ping sent [ipv4:216.58.212.234:443]: max_pings_without_data: 2, pings_before_data_required: 1, last_ping_sent_time_: @908452ms WARNING:google.ads.googleads.client:Request made: ClientCustomerId: 1541036133, Host: googleads.googleapis.com, Method: /google.ads.googleads.v13.services.GoogleAdsService/Search, RequestId: None, IsFault: True, FaultMessage: 502:Bad Gateway WARNING:google_ads_collector:503 502:Bad Gateway, retrying in 1 seconds... INFO:google_ads_collector:Start fetching data for customer id *********** I1221 14:31:20.516098447 18447 connectivity_state.cc:183] ConnectivityStateTracker client_channel[0x7dc9f4044300]: get current state: READY I1221 14:31:54.549579928 18448 writing.cc:143] CLIENT: Ping sent [ipv4:216.58.212.234:443]: max_pings_without_data: 2, pings_before_data_required: 1, last_ping_sent_time_: @1323235ms
After that, the client API is stuck for more than 2h now (this is current) In the last few days, we've even had jobs that were stuck for almost 12 hours. We're using the python google ads sdk google-ads==20.0.0 I can send more details if needed. On Wednesday, December 20, 2023 at 8:58:55 PM UTC+1 sandra...@randallreilly.com wrote: > Everything has been running much better for me since Sunday thankfully. > However, perhaps others were or are noticing similar issues. > > On Wednesday, December 20, 2023 at 12:02:24 PM UTC-5 Google Ads API Forum > Advisor wrote: > >> Hi, >> >> Thank you for reaching out to the Google Ads API support team. >> >> After reviewing your concern, I understand that you are getting Bad >> Gateway errors from the Google Ads API. In order to assist you further, we >> would like to see the uncropped UI screenshot of the issue you are facing. >> Also, Kindly provide us with the complete API logs (*request* >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> >> and *response* >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> >> with *request-id* >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> >> and *request header* >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) >> >> generated at your end. >> >> If you are using a client library and haven't enabled the logging yet, I >> would request you to enable logging for the specific client library that >> you are using. You can refer to the guides *Java* >> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> >> , *.Net* >> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> >> , *PHP* >> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> >> , *Python* >> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> >> , *Ruby* >> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> >> or *Perl* >> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> >> to >> enable logging at your end. For REST interface requests, you can enable >> logging via the curl command by using the -i flag. >> >> You can send the details via Reply privately to the author option, or >> direct private reply to this email. >> >> This message is in relation to case "ref:!00D1U01174p.!5004Q02r2tf7:ref" >> >> Thanks, >> >> [image: Google Logo] Google Ads API Team >> >> >> >> -- Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of Group M Worldwide LLC and/or other members of the GroupM group of companies shall be understood as neither given nor endorsed by it. GroupM is the global media investment management arm of WPP. For more information on our business ethical standards and Corporate Responsibility policies please refer to WPP's website at http://www.wpp.com/WPP/About/ <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.wpp.com_WPP_About_&d=DwMFaQ&c=N-xPqDyeLJg5V3gLll2thA&r=aMkvY63z6j7EsF4XIb9BQM9Vg_NPq0Tyq_c4qEjSGuI&m=KGmvFRgWqLXTGN-0TqwJrXtnIjxRssANR2E_1vsPHZg&s=CtJil6FZbGrYDvuuovO87MZKGQbQYXhR41-kweAs1C0&e=> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/6ab63491-064e-4e70-9a43-fb950edb4631n%40googlegroups.com.
