Hi Team, I am also facing the same issue. I requested for Basic Access token two times in last 20 days and still waiting for response.
I also fill the Support contact form where I get a message "The Google Ads API Compliance team has received your ticket. We will be in contact with you as soon as possible." Can someone please guide me to proceed further. Account Number : 612-356-7007 Case Id : Not generated in both attempts (Just got a message on request submission "team with contact with you in 3 working days") Thanks, Vikrant On Monday 8 January 2024 at 20:08:13 UTC+5:30 Google Ads API Forum Advisor wrote: Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not got the access. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern: - Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated) @Compliance team, please confirm if you are able to assist in the below access request. Summary: The user has applied for the basic access with the below details. - Google Ads Manager Account (MCC) ID: 783-869-4152 - Case ID: requested ( user said Not assigned) Do reach out to the <https://developers.google.com/google-ads/api/docs/start>*Google Ads API* <https://developers.google.com/google-ads/api/docs/start> support team for any queries related to the API. This message is in relation to case "ref:!00D1U01174p.!5004Q02rVGKU:ref" Thanks, [image: Google Logo] Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/087cc753-44ac-4e3f-8367-98cfee59a9fdn%40googlegroups.com.
