Same issue is happening with me too, as things are working normal to get
spent per account but after upgrading API to V15 via, composer require
googleads/google-ads-php:21.1 then I started getting this issue.
get ApiException was thrown with message '{ "message": "The caller does not
have permission", "code": 7, "status": "PERMISSION_DENIED", "details": [ {
"@type":
"type.googleapis.com\/google.ads.googleads.v15.errors.GoogleAdsFailure",
"errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED"
}, "message": "User doesn't have permission to access customer. Note: If
you're accessing a client customer, the manager's customer id must be set
in the 'login-customer-id' header. See
https:\/\/developers.google.com\/google-ads\/api\/docs\/concepts\/call-structure#cid"
} ], "requestId": "UAo0n2LRjzMd8HJjKdc4rw" } ] }'.
Wondering , how it can get fix, or what changes I need to make,
I have gone through the
documents
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid
any Idea what to do next?
I am using https://github.com/googleads/google-ads-php and upgraded it on
21.1
Thanks
On Monday, January 22, 2024 at 6:01:25 PM UTC+5:30 Isa wrote:
> Hi, Yes It is a developer with low privileges, but even so, I can still
> create the conversion, the thing is that when I try for second time, the
> API throw that error and I can not continue testing in the next minutes.
>
> This same scenario is happening in our production environment.
> But I will open a new issue with the captures of the errors for (I think)
> the same reason that still happen in low environments.
>
> I appreciate your time.
>
> Regards.
>
> El jueves, 18 de enero de 2024 a la(s) 3:11:33 p.m. UTC-3, Google Ads API
> Forum Advisor escribió:
>
>> Hi,
>>
>> Thank you for getting back to us.
>>
>> Upon checking the provided information, I could see that the Google Ads
>> account which you are using for conversions is having test access. Please
>> be informed that some features cannot be accessed with test accounts. I
>> would recommend you refer to this Limitations of test accounts
>> <https://developers.google.com/google-ads/api/docs/best-practices/test-accounts#limitations>
>>
>> for more information related to your concern.
>>
>> I would suggest you to upgrade your access level to Basic access or
>> Standard access developer token to avoid this error. Also I would recommend
>> you refer to this Access Levels and Permissible Use
>> <https://developers.google.com/google-ads/api/docs/access-levels> guide
>> for more information related to access levels and their uses.
>>
>> I hope this helps! Let us know if you have any other questions.
>>
>>
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02r2xDW:ref"
>>
>> Thanks,
>>
>> [image: Google Logo] Google Ads API Team
>>
>>
>>
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