Hello Google Ads API Team,

I'm reaching out again as we have not received any response regarding our 
previous applications for Advertiser API Basic Access. We have submitted 
our request three times in the past month, but unfortunately, we haven't 
received any feedback. This delay is becoming a significant obstacle for 
us, as we are eager to move forward and our account remains in test-only 
mode, hindering our advertising and reporting capabilities.

Could you please expedite the review of our application? We are keen to 
implement the API and advance our advertising strategies.

Details for your reference:

Google Ads Manager Account (MCC) ID: 848-092-4247
Case ID: N/A (none was provided)
Requested Access Level: Basic Access
Your prompt assistance in this matter would be greatly appreciated.

I have submitted multiple tickets and have not received a case ID or email, 
I only get this page, the snippet is attached below:

Any help would be greatly appreciated.

Kind regards,
Bill.

On Monday, January 29, 2024 at 1:35:17 AM UTC-7 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have applied for Basic 
> access to the Google Ads API. Since the access requests are handled by the 
> Google Ads API Compliance team, we are transferring the case to the Ads API 
> Compliance team. Can you kindly provide the following information for the 
> compliance team to further assist you with your concern: 
>    
>    - Case ID generated from the compliance team in the format 
>    0-0###########0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: 
>
> The user has applied for Basic access to the Google Ads API with the below 
> details. 
>    
>    - Google Ads Manager Account (MCC) ID: 275-179-0082 
>    - Case ID: requested 
>
> Do reach out to the Google Ads API 
> <https://developers.google.com/google-ads/api/docs/start> support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author* option or a 
> *direct 
> private reply *to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02ryPi7:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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  • Wa... Chloe Cheung
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      • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
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