Hi, In our MCC setup, we share data segments (user lists) with sub-accounts. According to the documentation <https://support.google.com/google-ads/answer/6123188>, it should take up to 4 hours for shared segments to appear in manager accounts and an additional 4 hours to appear in linked sub-accounts. However, in our experience, newly-created user lists are taking significantly longer to appear, well beyond the documented 8-hour timeframe.
My questions are: - Are there known issues that could be causing these delays? - Is there a way to expedite the sharing of a user list to a sub-account? Thanks, Mark Hi, In our setup, we have a top-level MCC which shares data segments (user lists) with accounts "below". However, when creating a user lists, it doesn't show up in lower-level accounts. It seems that there is a delay before newly-creates users lists show up. However, I have not been able to find this behavior in the documentation, except for this <https://support.google.com/google-ads/answer/6123188>: *Note: It will take up to 4 hours for shared segments to appear in manager accounts and an additional 4 hours for those new manager account segments to appear in linked sub accounts.* However, I'm not sure it applies here. The accounts are already configured to share audiences, and we are experiencing delays way more than 4+4 hours. My questions: - How long does it normally take for user lists to show up in sub accounts? - Is there a way to instantly share a user list with a sub account? Thanks, Mark -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/60242f8e-6602-4adf-8768-12dc937f2bbbn%40googlegroups.com.
