Hello,
Thanks for looking into it. I checked the tag and it’s the same. Here is the
output for GAQL you requested:
[16 May 2024 16:49:42,108-summary:INFO:grpc-default-executor-0] SUCCESS REQUEST
SUMMARY. Method:
google.ads.googleads.v15.services.GoogleAdsService/SearchStream, Endpoint:
googleads.googleapis.com:443, CustomerID: 6274358659, RequestID:
JV-eLcJXj39VfjyT8_Onmg, ResponseCode: OK, Fault: null.
customer {
resource_name: "customers/6274358659"
conversion_tracking_setting {
conversion_tracking_id: 947009957
conversion_tracking_status: CONVERSION_TRACKING_MANAGED_BY_SELF
google_ads_conversion_customer: "customers/6274358659"
}
}
[16 May 2024 16:49:42,839-detail:DEBUG:grpc-default-executor-0] SUCCESS REQUEST
DETAIL.
Request
-------
MethodName: google.ads.googleads.v15.services.GoogleAdsService/SearchStream
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=6274358659,
x-goog-api-client=gl-java/1.8.0_333 gccl/29.0.0 gapic/29.0.0 gax/2.32.0
grpc/1.56.1}
Body: customer_id: "6274358659"
query: "SELECT \n
customer.conversion_tracking_setting.google_ads_conversion_customer, \n
customer.conversion_tracking_setting.conversion_tracking_status, \n
customer.conversion_tracking_setting.conversion_tracking_id, \n
customer.conversion_tracking_setting.cross_account_conversion_tracking_id
\nFROM customer \n"
Response
--------
Headers:
Metadata(content-disposition=attachment,content-type=application/grpc,date=Thu,
16 May 2024 13:49:42 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; ma=2592000)
Body: results {
customer {
resource_name: "customers/6274358659"
conversion_tracking_setting {
conversion_tracking_id: 947009957
conversion_tracking_status: CONVERSION_TRACKING_MANAGED_BY_SELF
google_ads_conversion_customer: "customers/6274358659"
}
}
}
field_mask {
paths: "customer.conversion_tracking_setting.google_ads_conversion_customer"
paths: "customer.conversion_tracking_setting.conversion_tracking_status"
paths: "customer.conversion_tracking_setting.conversion_tracking_id"
paths:
"customer.conversion_tracking_setting.cross_account_conversion_tracking_id"
}
request_id: "JV-eLcJXj39VfjyT8_Onmg"
Failure message: null
Status: Status{code=OK, description=null, cause=null}.
Thanks,
Yosi
From: Google Ads API Forum Advisor <[email protected]>
Sent: Wednesday, 15 May 2024 20:37
To: [email protected]
Cc: [email protected]
Subject: Can't upload offline conversion
Hey Yosi,
Hope you're doing well! To help us with this investigation, could you send a
SearchStream request with the GAQL query described here
<https://developers.google.com/google-ads/api/docs/conversions/getting-started#conversion_tracking_setup>
, providing the same customer ID and login customer ID that you used for the
examples you sent previously, and then share the request and response logs?
Other than that, there's one thing to verify: Is the Google tag that captured
the GCLID you're trying to upload the same one that's linked to your Google Ads
account? You can use this Help Center guide
<https://support.google.com/google-ads/answer/12002338?hl=en#zippy=%2Cwhere-is-my-google-tag-id%2Cgoogle-ads-instructions>
to see where your tag ID is.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIuhU:ref"
(ADR-00234096)
Thanks,
<https://www.gstatic.com/images/branding/product/1x/googleg_64dp.png>
Laura Chevalier
Google Ads API Team
<https://google-dev-relations.my.salesforce.com/servlet/servlet.ImageServer?oid=00D1U000001174p&esid=0184Q00001PXYcA&from=ext>
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