Hi Kevin,

Unfortunately when an ad is disapproved for trademark reasons an entry
is not added to the disapprovalReasons field.  Instead the
trademarkDisapproved field is set to true:

  
http://code.google.com/apis/adwords/docs/reference/latest/AdGroupAdService.Ad.html#trademarkDisapproved

This field was made available in the v201003 version of the API, so it
will not be visible in applications that use the v200909 version.

Best,
- Eric Koleda, AdWords API Team

On Oct 27, 1:04 pm, Kevin <[email protected]> wrote:
> 62dceee71d1ce08023654971560dfb75
>
> On Oct 26, 9:23 pm, AdWords API Advisor <[email protected]>
> wrote:
>
>
>
>
>
>
>
> > Hi Kevin,
>
> > Will it be possible to post the request id for the call where you are
> > trying to retrieve the disapproval reasons for this ad?
>
> > Cheers,
> > Anash P. Oommen,
> > AdWords API Advisor.
>
> > On Oct 27, 4:57 am, Kevin <[email protected]> wrote:
>
> > > Hi,
>
> > > I have ad text disapproved in production due to trademark violation.
> > > Here is what it said on AdWords UI:
> > >    Disapproval reasons:
> > >    Trademark terms
>
> > > For some reason, when fetching this ad via the API, the ad is
> > > disapproved but disapprovalReasons is null.
> > > I tried getValidationService to validate the ad, but it doesn't throw
> > > any error.
>
> > > Is it possible to use AdWords API to get the policy name and violating
> > > text to construct exemption request?
>
> > > -Kevin

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