Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that when retrieving data from the ad_group_ad resource, the 
ad_group_ad.primary_status field always returns "ELIGIBLE," even though it 
appears as "LIMITED" in the UI report and you are seeking guidance on how to 
retrieve the correct status using the Google Ads API. Please note that the 
customer ID has not been provided for further investigation. To proceed 
further, I kindly request you to share an uncropped screenshot of the Google 
Ads account UI, ensuring the customer ID is visible. Additionally, kindly 
highlight the 'LIMITED' status for the ad you wish to retrieve via the Google 
Ads API.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGnhz:ref" 
(ADR-00277893)

Thanks,

Google Ads API Team


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