Dear Support Team,

I am encountering an issue with the GenerateShareable Previews Service, 
which is returning an "ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER" 
error from the API.

Please review the attached logs for further details. If you require any 
additional information or action from me, kindly let me know.

Thank you for your assistance.

Best regards, Ramanajee

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GoogleAds.DetailedRequestLogs Verbose: 1 : [2025-02-19 07:03:19Z] - 
---------------BEGIN API CALL---------------

Request
-------

Method Name: 
/google.ads.googleads.v18.services.ShareablePreviewService/GenerateShareablePreviews
Host: 
Headers: {
  "x-goog-api-client": "gl-dotnet/8.0.0 gapic/21.1.1 gax/4.8.0 grpc/2.60.0 
gccl/4.0.3 pb/3.25.0",
  "developer-token": "REDACTED",
  "login-customer-id": "5071773039",
  "x-goog-request-params": "customer_id=4424797105"
}

{ "customerId": "4424797105", "shareablePreviews": [ { "assetGroupIdentifier": 
{ "assetGroupId": "6495626982" } } ] }

Response
--------
Headers: {
  "request-id": "PrnFMj6-ps0Fmxe2YQbqyQ",
  "date": "Wed, 19 Feb 2025 07:03:18 GMT",
  "alt-svc": "h3-29=\":443\"; ma=2592000",
  "content-disposition": "attachment"
}

{ "responses": [ { "partialFailureError": { "code": 3, "message": 
"[ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER]" }, "assetGroupIdentifier": { 
"assetGroupId": "6495626982" } } ] }
----------------END API CALL----------------

GoogleAds.DetailedRequestLogs Verbose: 1 : [2025-02-19 07:06:00Z] - 
---------------BEGIN API CALL---------------

Request
-------

Method Name: 
/google.ads.googleads.v18.services.ShareablePreviewService/GenerateShareablePreviews
Host: 
Headers: {
  "x-goog-api-client": "gl-dotnet/8.0.0 gapic/22.0.0 gax/4.8.0 grpc/2.60.0 
gccl/4.0.3 pb/3.25.0",
  "developer-token": "REDACTED",
  "login-customer-id": "5071773039",
  "x-goog-request-params": "customer_id=4424797105"
}

{ "customerId": "4424797105", "shareablePreviews": [ { "assetGroupIdentifier": 
{ "assetGroupId": "6495626982" } } ] }

Response
--------
Headers: {
  "request-id": "kwA4rc71DVJCV0O8OZNTcQ",
  "date": "Wed, 19 Feb 2025 07:05:59 GMT",
  "alt-svc": "h3-29=\":443\"; ma=2592000",
  "content-disposition": "attachment"
}

{ "responses": [ { "partialFailureError": { "code": 3, "message": 
"[ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER]" }, "assetGroupIdentifier": { 
"assetGroupId": "6495626982" } } ] }
----------------END API CALL----------------

GoogleAds.DetailedRequestLogs Information: 1 : [2025-02-19 07:09:07Z] - 
---------------BEGIN API CALL---------------

Request
-------

Method Name: 
/google.ads.googleads.v18.services.ShareablePreviewService/GenerateShareablePreviews
Host: 
Headers: {
  "x-goog-api-client": "gl-dotnet/8.0.0 gapic/22.0.0 gax/4.8.0 grpc/2.60.0 
gccl/4.0.3 pb/3.25.0",
  "developer-token": "REDACTED",
  "login-customer-id": "5071773039",
  "x-goog-request-params": "customer_id=442-479-7105"
}

{ "customerId": "442-479-7105", "shareablePreviews": [ { 
"assetGroupIdentifier": { "assetGroupId": "6510515582" } } ] }

Response
--------
Headers: {
  "request-id": "aT64vH-jV26hd1KV1yssBw",
  "date": "Wed, 19 Feb 2025 07:09:06 GMT",
  "alt-svc": "h3-29=\":443\"; ma=2592000",
  "google.ads.googleads.v18.errors.googleadsfailure-bin": 
"CikKAggQEiNJbnZhbGlkIGN1c3RvbWVyIElEICc0NDItNDc5LTcxMDUnLhIWYVQ2NHZILWpWMjZoZDFLVjF5c3NCdw==",
  "grpc-status-details-bin": 
"CAMSJVJlcXVlc3QgY29udGFpbnMgYW4gaW52YWxpZCBhcmd1bWVudC4aiwEKRHR5cGUuZ29vZ2xlYXBpcy5jb20vZ29vZ2xlLmFkcy5nb29nbGVhZHMudjE4LmVycm9ycy5Hb29nbGVBZHNGYWlsdXJlEkMKKQoCCBASI0ludmFsaWQgY3VzdG9tZXIgSUQgJzQ0Mi00NzktNzEwNScuEhZhVDY0dkgtalYyNmhkMUtWMXlzc0J3"
}

Fault: {
  "StatusCode": 3,
  "Details": "Request contains an invalid argument.",
  "RequestId": "aT64vH-jV26hd1KV1yssBw",
  "Failure": {
    "errors": [
      {
        "errorCode": {
          "requestError": "INVALID_CUSTOMER_ID"
        },
        "message": "Invalid customer ID '442-479-7105'."
      }
    ],
    "requestId": "aT64vH-jV26hd1KV1yssBw"
  }
}
----------------END API CALL----------------

GoogleAds.DetailedRequestLogs Verbose: 1 : [2025-02-19 07:10:18Z] - 
---------------BEGIN API CALL---------------

Request
-------

Method Name: 
/google.ads.googleads.v18.services.ShareablePreviewService/GenerateShareablePreviews
Host: 
Headers: {
  "x-goog-api-client": "gl-dotnet/8.0.0 gapic/22.0.0 gax/4.8.0 grpc/2.60.0 
gccl/4.0.3 pb/3.25.0",
  "developer-token": "REDACTED",
  "login-customer-id": "5071773039",
  "x-goog-request-params": "customer_id=4424797105"
}

{ "customerId": "4424797105", "shareablePreviews": [ { "assetGroupIdentifier": 
{ "assetGroupId": "6510515582" } } ] }

Response
--------
Headers: {
  "request-id": "D0DuIa19oXxO-VyTNvmT7A",
  "date": "Wed, 19 Feb 2025 07:10:18 GMT",
  "alt-svc": "h3-29=\":443\"; ma=2592000",
  "content-disposition": "attachment"
}

{ "responses": [ { "partialFailureError": { "code": 3, "message": 
"[ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER]" }, "assetGroupIdentifier": { 
"assetGroupId": "6510515582" } } ] }
----------------END API CALL----------------

GoogleAds.DetailedRequestLogs Verbose: 1 : [2025-02-19 07:11:20Z] - 
---------------BEGIN API CALL---------------

Request
-------

Method Name: 
/google.ads.googleads.v18.services.ShareablePreviewService/GenerateShareablePreviews
Host: 
Headers: {
  "x-goog-api-client": "gl-dotnet/8.0.0 gapic/22.0.0 gax/4.8.0 grpc/2.60.0 
gccl/4.0.3 pb/3.25.0",
  "developer-token": "REDACTED",
  "login-customer-id": "5071773039",
  "x-goog-request-params": "customer_id=4424797105"
}

{ "customerId": "4424797105", "shareablePreviews": [ { "assetGroupIdentifier": 
{ "assetGroupId": "6510515582" } } ] }

Response
--------
Headers: {
  "request-id": "KpKF_L5R5jWqJwsH5T9wPA",
  "date": "Wed, 19 Feb 2025 07:11:20 GMT",
  "alt-svc": "h3-29=\":443\"; ma=2592000",
  "content-disposition": "attachment"
}

{ "responses": [ { "partialFailureError": { "code": 3, "message": 
"[ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER]" }, "assetGroupIdentifier": { 
"assetGroupId": "6510515582" } } ] }
----------------END API CALL----------------

  • Is... Ramanajee
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Ramanajee
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
          • ... Ramanajee K
            • ... Ramanajee
              • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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