Hi, below is the true error log with a request ID. Can you use this request
ID to find the request header and body? If not, I can provide more details.
Thanks!
{
"StatusCode": 3,
"Details": "Request contains an invalid argument.",
"RequestId": "KG0LFq_7y_oLtbMDG9rpZA",
"Failure": {
"errors": [
{
"errorCode": {
"databaseError": "CONCURRENT_MODIFICATION"
},
"message": "Multiple requests were attempting to modify the same
resource at once. Retry the request."
}
],
"requestId": "KG0LFq_7y_oLtbMDG9rpZA"
}
}
On Tue, 10 Jun 2025 at 01:34, Google Ads API and AdWords API Forum <
[email protected]> wrote:
> Hi,
>
> In order to investigate your issue further, kindly provide us with the
> updated complete API logs (request
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
> and response
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
> logs with request-id
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
> and request header
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
> generated at your end while creating the customer via the Google Ads API.
>
> If you are using a client library and haven't enabled the logging yet, I
> would request you to enable logging for the specific client library that
> you are using. You can refer to the guides .Net
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> to
> enable logging at your end. For REST interface requests, you can enable
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or
> *direct
> private reply* to this email.
>
> Thanks & Regards,
> Google Ads API support team.
>
> On Friday, June 6, 2025 at 9:46:48 AM UTC+5:30 [email protected] wrote:
>
>> And in this case, I can't retry CreateCustomer, because it make me
>> create repeated customer.
>>
>> 在2025年6月6日星期五 UTC+8 12:12:52<Tim Chen> 写道：
>>
>>> Hi, Thank you for you response!
>>>
>>> But in my case, I calling the CreateCustomer API, it response a error,
>>> error detail just like I submitted codes;
>>> But! Though the API return the error, the new customer actual is created
>>> succeed!
>>> It let me confuse, I can't confirm the customer is created or not, and
>>> if created, I can't get the new customer id.
>>> And I can't retry CreateCustomer, because it make me create repeated
>>> customer.
>>>
>>> Looking forward to your reply.
>>>
>>> 在2025年6月5日星期四 UTC+8 21:13:22<Google Ads API Forum Advisor> 写道：
>>>
>>>> Hi,
>>>>
>>>> Thank you for contacting the Google Ads API support team.
>>>>
>>>> In general, the *CONCURRENT_MODIFICATION*
>>>> <https://developers.google.com/google-ads/api/reference/rpc/v19/DatabaseErrorEnum.DatabaseError#:~:text=in%20this%20version.-,CONCURRENT_MODIFICATION,-Multiple%20requests%20were>
>>>> error occurs due to multiple processes that are trying to update the same
>>>> entity at the same time. This also includes updating the entity in the
>>>> Google Ads UI while updating via the API as well. As you are aware, waiting
>>>> for about 30 seconds, then retrying the request will resolve the issue. To
>>>> avoid issues, ensure only one operation occurs per entity at any given
>>>> time. Consolidate repeated mutations on the same entity into a single
>>>> request to reduce the frequency of updates.
>>>>
>>>> If your code is correct and still this issue persists, it might be a
>>>> temporary error caused by operational delays. Retrying the request should
>>>> resolve it.
>>>> Thanks,
>>>>
>>>> [image: Google Logo] Google Ads API Team
>>>> Feedback
>>>> How was our support today?
>>>>
>>>> [image: rating1]
>>>> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=1&entry.295079254=500Ht00001reLklIAE>
>>>> [image: rating2]
>>>> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=2&entry.295079254=500Ht00001reLklIAE>
>>>> [image: rating3]
>>>> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=3&entry.295079254=500Ht00001reLklIAE>
>>>> [image: rating4]
>>>> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=4&entry.295079254=500Ht00001reLklIAE>
>>>> [image: rating5]
>>>> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=5&entry.295079254=500Ht00001reLklIAE>
>>>> [2025-06-05 13:12:14Z GMT] This message is in relation to case
>>>> "ref:!00D1U01174p.!500Ht01reLkl:ref" (ADR-00310259)
>>>>
>>>>
>>>> --
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