Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you are encountering the 
"INTERNAL_ERROR" when trying to use 
KeywordPlanIdeaService.GenerateKeywordHistoricalMetrics method. Please note 
that the INTERNAL_ERROR occurs when something unexpected happens while 
processing the request. The common cause could be the API isn't functioning 
correctly. However, this is transient in nature and the API request will work 
again when retrying it after 30 seconds or some time. You may also retry any 
requests that failed with this error, using an exponential backoff schedule for 
the retries. Here is a code example demonstrating how to implement an 
exponential back off strategy.

If the issue still persists, then provide us with the below information, so 
that we can investigate this issue further.

Date of this issue started
How much time did you wait before retry of a request
Updated complete API request and response logs with request-id and request 
header generated at your end without redacting any information. If you are 
using a client library and haven't enabled the logging yet, I would request you 
to enable logging for the specific client library that you are using. You can 
refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at 
your end. For REST interface requests, you can enable logging via the curl 
command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.

Thanks,

Google Ads API Team


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[2025-08-29 07:18:36Z GMT] This message is in relation to case 
"ref:!00D1U01174p.!500Ht01u5T00:ref" (ADR-00331288)

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