Hi, Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are trying to generate the shareable preview URLs using the ShareablePreviewService <https://developers.google.com/google-ads/api/reference/rpc/v21/ShareablePreviewService/GenerateShareablePreviews?apix=true> and after generating when you are attempting to open the link, it loads a blank screen. In order to investigate your issue further, kindly provide us with the complete API logs (request <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> and response <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> logs with request-id <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> and request header <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) generated at your end to further assist you better. If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>, .Net <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>, PHP <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>, Python <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>, Ruby <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> or Perl <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. You can send the details via *Reply privately to the author option*, or *direct private reply* to this email. Thanks, Google Ads API support Team. On Wednesday, September 24, 2025 at 5:03:46 AM UTC+5:30 [email protected] wrote: > I am trying to generate a Shareable Preview link for a Performance Max > asset group. When I "Try this Method" link on this page: > > > https://developers.google.com/google-ads/api/reference/rpc/v19/ShareablePreviewService/GenerateShareablePreviews?transport=rest > > I get a link that just opens to a white page. Nothing is showing in the > browser. Same result when generating via the API. I can get a link with an > expiration, but the page is blank. Anyone else experiencing this issue? I > tried opening in different browsers, PC vs MAC..same result. Just a blank > white page. It's pretty strange because I feel like this worked a couple > weeks ago. > > *E-MAIL CONFIDENTIALITY NOTICE:* The contents of this e-mail message and > any attachments are intended solely for the addressee(s) and may contain > confidential and/or legally privileged information. If you are not the > intended recipient of this message or if this message has been addressed to > you in error, please immediately alert the sender by reply e-mail and then > delete this message and any attachments. If you are not the intended > recipient, you are notified that any use, dissemination, distribution, > copying, or storage of this message or any attachment is strictly > prohibited. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/5f54d2f1-e4ba-4280-b507-e9741b4c87dcn%40googlegroups.com.
