Dear Google Ads API Support Team, MCC Account 1312865623 - CreateCustomerClient API suddenly failing since October 2025.
TIMELINE: - September 2025: API worked normally, could create customer accounts - October 2025: Started failing with CREATION_DENIED_INELIGIBLE_MCC - No changes made to our application or MCC setup ERROR DETAILS: - Code: CustomerError.CREATION_DENIED_INELIGIBLE_MCC - Message: "This manager account can't create new accounts. You'll need to link a Google Ads account that has spent more than $1,000" - API Version: v21 - Sample Request ID: iPSCNiRqOzbXM59h9JkkYg CONTEXT: We're developing a conversational AI platform for e-commerce (optima.shop) and preparing for production launch. Automated Google Ads account creation is a core feature. This issue is blocking our launch. Our developer token is APPROVED (Agency type, developer contact: [email protected]). QUESTIONS: 1. Did policy/enforcement change between September-October 2025? 2. What are current eligibility requirements for MCC 1312865623? 3. How can we regain account creation capability? Need urgent assistance as this blocks production launch. Thank you for your help! -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/90661288-6d90-44f1-882a-a8b3015092e8n%40googlegroups.com.
