Hi,

Thank you for reaching out to the Google Ads API support team.


Please be informed that I have removed your response from the forums as it 
contains the PII information.


Based on the provided information, I understand that one of your CID 
'4967658808' does not exist in your MCC account '5071773039' but you are still 
able to retrieve campaigns for it. I have logged into your MCC account and I 
could see that the client account that you have shared is present under the 
'Inactive account' list and it is cancelled. Also, I could see that the client 
account '4967658808' is linked to the MCC account. Since your user has direct 
access, the API request will succeed when you specify 496-765-8808 as the 
customer_id in your request, regardless of the login-customer-id you use.


The Google Ads API doesn't provide a direct way to list the cancelled accounts 
under a manager account. However, you can use the following workaround to 
retrieve this list. You can retrieve the list of ENABLED accounts using the 
customer_client resource. Please refer to the sample GAQL query below for your 
reference:

SELECT customer_client.id, customer_client.descriptive_name FROM customer_client

I would recommend you refer to the guides List Accessible Accounts and List 
cancelled accounts to get more information on how to retrieve the cancelled 
accounts via the Google Ads API.

I hope this helps! Feel free to get back to us in case of any further queries.


Thanks,

Google Ads API Team


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[2025-11-12 18:00:42Z GMT] This message is in relation to case 
"ref:!00D1U01174p.!500Ht01vTGDu:ref" (ADR-00339129)

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  • ... Ramanajee
    • ... Ramanajee K
      • ... 'Google Ads API Forum Advisor' via (Deprecated) Google Ads API and AdWords API Forum

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