The attached document states that images with aspect ratio 9:16 should work. But the api is not allowing 9:16 either
On Monday, November 24, 2025 at 7:57:50 PM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > Note that I have removed your response from the forums as > it contains the PII information. > > After reviewing your query, I understand that you are getting the error > ASPECT_RATIO_NOT_ALLOWED > <https://developers.google.com/google-ads/api/reference/rpc/v10/MediaUploadErrorEnum.MediaUploadError?hl=en#aspect_ratio_not_allowed>. > > This error is encountered due to the aspect ratio of the field > ‘marketing_images’ not matching the expected aspect ratios provided in the > asset specification. The marketingImage that you provided has its own > requirement, which is 600:314 (+-1%). You may check this help center > article > <https://support.google.com/google-ads/answer/9823397?hl=en&sjid=10083361726386987734-NC#:~:text=Auto%2Dgenerated%20videos-,Image%20guidelines,-Images%20are%20the> > > for responsive display ad (RDA) image sizes from product support. > > Additionally, asset ID "311481424785" does not meet the recommended aspect > ratio for marketing images; please adjust the aspect ratio and reattempt > the request from your end. > > You may also use the below asset report on your account in order to check > the specification of your assets. > > SELECT asset.image_asset.file_size, > asset.image_asset.full_size.height_pixels, asset.image_asset.full_size.url, > asset.image_asset.full_size.width_pixels, asset.image_asset.mime_type, > asset.name <http://asset.name/>, asset.type, > asset.url_custom_parameters, asset.tracking_url_template, > asset.resource_name, asset.policy_summary.review_status, > asset.policy_summary.policy_topic_entries, > asset.policy_summary.approval_status, asset.id <http://asset.id/>, > asset.final_urls, asset.final_url_suffix, asset.final_mobile_urls FROM > asset WHERE asset.type = ''IMAGE'' > > Thanks, > > [image: Google Logo] Google Ads API Team > Feedback > How was our support today? > > [image: rating1] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=1&entry.295079254=500Ht00001vULXAIA4> > > [image: rating2] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=2&entry.295079254=500Ht00001vULXAIA4> > > [image: rating3] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=3&entry.295079254=500Ht00001vULXAIA4> > > [image: rating4] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=4&entry.295079254=500Ht00001vULXAIA4> > > [image: rating5] > <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=5&entry.295079254=500Ht00001vULXAIA4> > [2025-11-24 14:26:51Z GMT] This message is in relation to case > "ref:!00D1U01174p.!500Ht01vULXA:ref" (ADR-00345793) > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "(Deprecated) Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/979e524c-5822-4b7d-88bd-029a34b34b30n%40googlegroups.com.
