Hi,

Thank you for reaching out to the Google Ads API support team.

>From the provided information, you are getting the error DEADLINE_EXCEEDED, 
>which indicates that your request took longer than the deadline. That said, 
>you may check this example to set custom client timeouts and this 
>documentation for more information in timeouts. Note that you can set the 
>timeout to 2 hours or more, but the API may still time out extremely 
>long-running requests and return a DEADLINE_EXCEEDED error.

Regarding the INTERNAL_ERROR occurs when something unexpected happens while 
processing the request. The common cause could be the API isn't functioning 
correctly. However, this is transient in nature and the API request will work 
again when retrying it after 30 seconds or some time. You may also retry any 
requests that failed with this error, using an exponential backoff schedule for 
the retries. Here is a code example demonstrating how to implement an 
exponential back off strategy.

If the issue still persists, then provide us with the below information, so 
that we can investigate this issue further.

Date of this issue started
How much time did you wait before retry of a request
Updated complete API request and response logs with request-id and request 
header generated at your end. If you are using a client library and haven't 
enabled the logging yet, I would request you to enable logging for the specific 
client library that you are using. You can refer to the guides Java, .Net, PHP, 
Python, Ruby or Perl to enable logging at your end. For REST interface 
requests, you can enable logging via the curl command by using the -i flag.


You can send the details via Reply privately to the author option, or direct 
private reply to this email.

Thanks,

Google Ads API Team


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[2025-12-01 10:06:25Z GMT] This message is in relation to case 
"ref:!00D1U01174p.!500Ht01vUaCq:ref" (ADR-00346269)

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