Hi Google Ads API Team,
I am reaching out here as a last resort because my development cycle is completely blocked, and I have received zero communication from the Compliance team in over a month. *The Issue:* My application for "Basic Access" has been stuck in pending status since mid-December. I have not received any approval, rejection, or request for more information. Just silence. *Context:* - *App Type:* SaaS Analytics (Read-Only / Reporting). - *OAuth Verification:* Completed and Approved. - *Privacy Policy:* Fully compliant and visible in the footer (explicitly mentions Google API usage). - *MCC ID:* [359-769-6898] *Timeline of attempts:* 1. *Dec 22, 2025:* Applied for Basic Access (Case ID: *3-2997000040045*). Received auto-reply, then nothing. 2. *Jan 06, 2026:* Re-applied assuming the first one was lost during holidays (Case ID: *4-9098000040423*). 3. *Last Week:* Submitted the Compliance Support form asking for a status update. No response. I understand the Compliance team is separate from the Tech Support team, but a 30+-day delay without a single human interaction suggests a system error or that my ticket is lost in a queue. Could you please flag this to the relevant internal team? I am ready to provide any documentation needed immediately. Thank you, Diogo -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "(Deprecated) Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/844d9743-6b41-47b1-a6d7-ca75d5cb7324n%40googlegroups.com.
