It appears this issue may have been related to attempting to share an 'authToken' in the AdWordsClient header between two seperate connections which were both attempting to operate at the same time. I'm not 100% sure as the majority of the API calls appeared to work in a multithreaded situation with shared authToken's for the same account. But I would recommend anyone who encounters this error when accessing the reporting API investigate if they are using an authToken which is currently active on other Report based API calls.
On Jun 7, 2:28 pm, Peter <[email protected]> wrote: > Hey AdWords API Team, > > I'm getting the following error sometimes, but not always for the > following request. I was hoping you might be able to let me know what > was causing it and how I might remedy the situation. > > Thanks a bunch, > > Peter > > *** Outgoing SOAP > ****************************************************** > <?xml version="1.0" encoding="UTF-8"?> > <SOAP-ENV:Envelope xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/ > encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema- > instance"> > <SOAP-ENV:Header> > <RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/ > v201008"> > <authToken></authToken> > <userAgent>AwApi-Python-13.1.0|Test Client</userAgent> > <clientCustomerId>2608417927</clientCustomerId> > <developerToken></developerToken> > </RequestHeader> > </SOAP-ENV:Header> > <SOAP-ENV:Body xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > v201008"> > <ns1:mutate xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > v201008"> > <ns1:operations> > <ns1:operator>ADD</ns1:operator> > <ns1:operand> > <ns1:selector> > <ns1:fields>CampaignId</ns1:fields> > <ns1:fields>Id</ns1:fields> > <ns1:dateRange> > <ns1:min>20100607</ns1:min> > <ns1:max>20110607</ns1:max> > </ns1:dateRange> > </ns1:selector> > <ns1:reportName>campaign keyword performance report</ > ns1:reportName> > > <ns1:reportType>CAMPAIGN_NEGATIVE_KEYWORDS_PERFORMANCE_REPORT</ > ns1:reportType> > <ns1:dateRangeType>CUSTOM_DATE</ns1:dateRangeType> > <ns1:downloadFormat>GZIPPED_CSV</ns1:downloadFormat> > </ns1:operand> > </ns1:operations> > <ns1:operations> > <ns1:operator>ADD</ns1:operator> > <ns1:operand> > <ns1:selector> > <ns1:fields>CampaignId</ns1:fields> > <ns1:fields>Id</ns1:fields> > <ns1:dateRange> > <ns1:min>20100607</ns1:min> > <ns1:max>20110607</ns1:max> > </ns1:dateRange> > </ns1:selector> > <ns1:reportName>campaign placement performance report</ > ns1:reportName> > > <ns1:reportType>CAMPAIGN_NEGATIVE_PLACEMENTS_PERFORMANCE_REPORT</ > ns1:reportType> > <ns1:dateRangeType>CUSTOM_DATE</ns1:dateRangeType> > <ns1:downloadFormat>GZIPPED_CSV</ns1:downloadFormat> > </ns1:operand> > </ns1:operations> > <ns1:operations> > <ns1:operator>ADD</ns1:operator> > <ns1:operand> > <ns1:selector> > <ns1:fields>CampaignId</ns1:fields> > <ns1:fields>AdGroupId</ns1:fields> > <ns1:fields>Id</ns1:fields> > <ns1:fields>IsNegative</ns1:fields> > <ns1:predicates> > <ns1:field>CampaignStatus</ns1:field> > <ns1:operator>EQUALS</ns1:operator> > <ns1:values>ACTIVE</ns1:values> > </ns1:predicates> > <ns1:dateRange> > <ns1:min>20100607</ns1:min> > <ns1:max>20110607</ns1:max> > </ns1:dateRange> > </ns1:selector> > <ns1:reportName>placement performance report</ > ns1:reportName> > <ns1:reportType>MANAGED_PLACEMENTS_PERFORMANCE_REPORT</ > ns1:reportType> > <ns1:dateRangeType>CUSTOM_DATE</ns1:dateRangeType> > <ns1:downloadFormat>GZIPPED_CSV</ns1:downloadFormat> > </ns1:operand> > </ns1:operations> > <ns1:operations> > <ns1:operator>ADD</ns1:operator> > <ns1:operand> > <ns1:selector> > <ns1:fields>CampaignId</ns1:fields> > <ns1:fields>AdGroupId</ns1:fields> > <ns1:fields>Id</ns1:fields> > <ns1:predicates> > <ns1:field>CampaignStatus</ns1:field> > <ns1:operator>EQUALS</ns1:operator> > <ns1:values>ACTIVE</ns1:values> > </ns1:predicates> > <ns1:dateRange> > <ns1:min>20100607</ns1:min> > <ns1:max>20110607</ns1:max> > </ns1:dateRange> > </ns1:selector> > <ns1:reportName>ad performance report</ns1:reportName> > <ns1:reportType>AD_PERFORMANCE_REPORT</ns1:reportType> > <ns1:dateRangeType>CUSTOM_DATE</ns1:dateRangeType> > <ns1:downloadFormat>GZIPPED_CSV</ns1:downloadFormat> > </ns1:operand> > </ns1:operations> > <ns1:operations> > <ns1:operator>ADD</ns1:operator> > <ns1:operand> > <ns1:selector> > <ns1:fields>CampaignId</ns1:fields> > <ns1:fields>AdGroupId</ns1:fields> > <ns1:fields>Id</ns1:fields> > <ns1:fields>IsNegative</ns1:fields> > <ns1:predicates> > <ns1:field>CampaignStatus</ns1:field> > <ns1:operator>EQUALS</ns1:operator> > <ns1:values>ACTIVE</ns1:values> > </ns1:predicates> > <ns1:dateRange> > <ns1:min>20100607</ns1:min> > <ns1:max>20110607</ns1:max> > </ns1:dateRange> > </ns1:selector> > <ns1:reportName>keyword performance report</ns1:reportName> > <ns1:reportType>KEYWORDS_PERFORMANCE_REPORT</ns1:reportType> > <ns1:dateRangeType>CUSTOM_DATE</ns1:dateRangeType> > <ns1:downloadFormat>GZIPPED_CSV</ns1:downloadFormat> > </ns1:operand> > </ns1:operations> > </ns1:mutate> > </SOAP-ENV:Body> > </SOAP-ENV:Envelope> > ************************************************************************ > *** Incoming HTTP headers > ********************************************** > 500 Internal Server Error > Content-Type: text/xml; charset=UTF-8 > Content-Encoding: gzip > Date: Tue, 07 Jun 2011 05:15:03 GMT > Expires: Tue, 07 Jun 2011 05:15:03 GMT > Cache-Control: private, max-age=0 > X-Content-Type-Options: nosniff > X-Frame-Options: SAMEORIGIN > X-XSS-Protection: 1; mode=block > Content-Length: 283 > Server: GSE > ************************************************************************ > *** Incoming SOAP > ****************************************************** > <?xml version="1.0" encoding="UTF-8"?> > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> > <soap:Header> > <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/ > v201008"> > <requestId>79cb89fd1b883085257acca8130e1228</requestId> > <operations>0</operations> > <responseTime>265</responseTime> > <units>1</units> > </ResponseHeader> > </soap:Header> > <soap:Body> > <soap:Fault> > <faultcode>soap:Server</faultcode> > <faultstring>Fault occurred while processing.</faultstring> > </soap:Fault> > </soap:Body> > </soap:Envelope> > ************************************************************************ -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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