Hello Kevin,

Just happened today, this is the log.

POST /api/adwords/v13/ReportService HTTP/1.1
SOAPAction: ""
Content-Type: text/xml; charset=utf-8
User-Agent: SOAP4R/1.5.8 (/, ruby 1.8.7 (2010-08-16) [x86_64-linux])
Date: Tue, 19 Jul 2011 02:03:00 GMT
Content-Length: 2444
Host: adwords.google.com

<?xml version="1.0" encoding="utf-8" ?>
<env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema";
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
    xmlns:env="http://schemas.xmlsoap.org/soap/envelope/";>
  <env:Header>
        <userAgent env:mustUnderstand="0"></userAgent>
        <developerToken env:mustUnderstand="0"></developerToken>
        <useragent env:mustUnderstand="0"></useragent>
        <password env:mustUnderstand="0"></password>
        <email env:mustUnderstand="0"></email>
  </env:Header>
  <env:Body>
    <n1:validateReportJob xmlns:n1="https://adwords.google.com/api/
adwords/v13">
      <n1:job xsi:type="n1:DefinedReportJob">
        <n1:clientEmails>[email protected]</n1:clientEmails>
        <n1:crossClient>true</n1:crossClient>
        <n1:endDay>2011-07-18</n1:endDay>
        <n1:name>Report-2011-07-19T02:03:00+00:00</n1:name>
        <n1:startDay>2011-07-18</n1:startDay>
        <n1:aggregationTypes>Summary</n1:aggregationTypes>
        <n1:includeZeroImpression>true</n1:includeZeroImpression>
        <n1:selectedColumns>CustomerName</n1:selectedColumns>
        <n1:selectedColumns>ExternalCustomerId</n1:selectedColumns>
        <n1:selectedColumns>CampaignId</n1:selectedColumns>
        <n1:selectedColumns>Campaign</n1:selectedColumns>
        <n1:selectedColumns>CampaignStatus</n1:selectedColumns>
        <n1:selectedColumns>AdGroupId</n1:selectedColumns>
        <n1:selectedColumns>AdGroup</n1:selectedColumns>
        <n1:selectedColumns>AdGroupStatus</n1:selectedColumns>
        <n1:selectedColumns>KeywordId</n1:selectedColumns>
        <n1:selectedColumns>Keyword</n1:selectedColumns>
        <n1:selectedColumns>KeywordStatus</n1:selectedColumns>
        <n1:selectedColumns>KeywordTypeDisplay</n1:selectedColumns>
        <n1:selectedColumns>Impressions</n1:selectedColumns>
        <n1:selectedColumns>KeywordDestUrlDisplay</n1:selectedColumns>
        <n1:selectedColumns>FirstPageCpc</n1:selectedColumns>
        <n1:selectedColumns>MaxContentCPC</n1:selectedColumns>
        <n1:selectedColumns>MaximumCPC</n1:selectedColumns>
        <n1:selectedColumns>MaximumCPM</n1:selectedColumns>
        <n1:selectedColumns>QualityScore</n1:selectedColumns>
        <n1:selectedReportType>Keyword</n1:selectedReportType>
      </n1:job>
    </n1:validateReportJob>
  </env:Body>
</env:Envelope>


= Response

HTTP/1.1 500 Internal Server Error

Content-Type: text/xml; charset=utf-8

Date: Tue, 19 Jul 2011 02:03:02 GMT

Expires: Tue, 19 Jul 2011 02:03:02 GMT

Cache-Control: private, max-age=0

X-Content-Type-Options: nosniff

X-Frame-Options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

Server: GSE

Transfer-Encoding: chunked



5d8

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
 <soapenv:Header>
  <responseTime soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">940</responseTime>
  <operations soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">1</operations>
  <units soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">1</units>
  <requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">c12a0f73483d23819e8c656cc23717c8</requestId>
 </soapenv:Header>
 <soapenv:Body>
  <soapenv:Fault>
     <faultcode>soapenv:Server.userException</faultcode>

     <faultstring>Either this object does not exist, or this user does
not have permission to access it.</faultstring>

     <detail>
      <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/
v13">
       <ns1:code>4</ns1:code>

       <ns1:message>Either this object does not exist, or this user
does not have permission to access it.</ns1:message>

       <ns1:trigger>[email protected]</ns1:trigger>

    </ns1:fault>

   </detail>

  </soapenv:Fault>
 </soapenv:Body>
</soapenv:Envelope>

0

! CONNECTION CLOSED

--
Best regards
Tomasz Pajor

On Jul 18, 6:33 pm, Kevin Winter <[email protected]> wrote:
> Hi,
>   I'm unfortunately not able to find these requests in the logs.
>
> With cross-client reports, the effective account has to be an MCC account,
> whereas for single-client accounts the effective account must be a client
> account.  If you do a validate with cross-client off, then make a
> non-validate request with cross-client on - but no other changes to the
> headers - this will result in an error.
>
> Please doublecheck that the effective account (i.e. account in authToken if
> no clientEmail or clientCustomerId is specified, otherwise the one
> specified) is a MCC account when creating the cross-client report.  If
> you're still seeing issues, could you please respond back with a more recent
> requestId, or else the sanitized (no authToken or developer token) SOAP XML
> you are making the requests with?
>
> - Kevin Winter
> AdWords API Team

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