UNEXPECTED_INTERNAL_API_ERROR when updating keywords

[algiecas]

Hello,

Today we have started receiving UNEXPECTED_INTERNAL_API_ERROR from
google when updating keywords. Every keyword is failing, we didn't
change anything in our "synchronizer" application. There are thousands
of keywords on our client's adwords account and we are updating them
every 8 hours or so. Now we cannot update them and of course the
client is pushing to fix this asap.

Sample request (sanitized):

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
xmlns:xsd="http://www.w3.org/2001/XMLSchema";>
        <soap:Header>
                <RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/
v200909">
                        
<applicationToken>**********************</applicationToken>
                        <authToken>**********************</authToken>
                        <developerToken>**********************</developerToken>
                        <userAgent>Traceworks</userAgent>
                </RequestHeader>
        </soap:Header>
        <soap:Body>
                <mutate 
xmlns="https://adwords.google.com/api/adwords/cm/v200909";>
                        <operations>
                                <operator>SET</operator>
                                <operand xsi:type="BiddableAdGroupCriterion">
                                        <adGroupId>1897436668</adGroupId>
                                        <criterion xsi:type="Keyword">
                                                <id>23832107788</id>
                                                
<Criterion.Type>Keyword</Criterion.Type>
                                                <text>ferry to amsterdame</text>
                                        </criterion>
                                        
<destinationUrl>http://6a85bdcd-d9c6-4787-a168-
c255f8b45b79.statcamp.net/turl/?
id=a4a2c1ef7654464d9def48c2af2d1d2b&amp;lpid=17606f7f3ff44cedbbe1728093f2f4db&amp;kwb={keyword}
&amp;gcid={creative}&amp;pid={placement}</destinationUrl>
                                </operand>
                        </operations>
                </mutate>
        </soap:Body>
</soap:Envelope>

The response:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
        <soap:Header>
                <ResponseHeader 
xmlns="https://adwords.google.com/api/adwords/cm/
v200909">
                        <requestId>0004b05c9e8a48280ada390c000029f8</requestId>
                        <operations>0</operations>
                        <responseTime>168</responseTime>
                        <units>0</units>
                </ResponseHeader>
        </soap:Header>
        <soap:Body>
                <soap:Fault>
                        <faultcode>soap:Server</faultcode>
                        
<faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;
(InternalApiErro]</faultstring>
                        <detail>
                                <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/
cm/v200909">
                                        
<message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @
com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;
(InternalApiErro]</message>
                                        
<ApplicationException.Type>ApiException</
ApplicationException.Type>
                                        <errors 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
xsi:type="InternalApiError">
                                                <fieldPath/>
                                                <trigger/>
                                                
<ApiError.Type>InternalApiError</ApiError.Type>
                                                
<reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
                                        </errors>
                                </ApiExceptionFault>
                        </detail>
                </soap:Fault>
        </soap:Body>
</soap:Envelope>


Hopefully somebody can help me here? Cause I couldn't find direct
support email for Adwords API.

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en