Hi Kevin,

This is the log which i am getting.
Please note i am using PHP Client Library.

[Jan 14 2012 11:56:45.000000 - INFO] POST /api/adwords/mcm/v201109/
ServicedAccountService?
oauth_consumer_key=oauth_consumer_key&oauth_token=oauth_token&oauth_signature_method=HMAC-
SHA1&oauth_timestamp=1326522403&oauth_nonce=4f1120239589c&oauth_version=1.0a&oauth_signature=oauth_signature
%3D HTTP/1.1
Host: adwords.google.com
Connection: Keep-Alive
User-Agent: PHP-SOAP/5.3.3-1ubuntu9.7, gzip
Accept-Encoding: gzip, deflate
Content-Encoding: gzip
Content-Type: text/xml; charset=utf-8
SOAPAction: ""
Content-Length: 320

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/mcm/
v201109" xmlns:ns2="https://adwords.google.com/api/adwords/cm/
v201109">
  <SOAP-ENV:Header>
    <ns1:RequestHeader>
      <ns2:developerToken>developerToken</ns2:developerToken>
      <ns2:userAgent>AwApi-PHP-2.7.2-Adwords API</ns2:userAgent>
    </ns1:RequestHeader>
  </SOAP-ENV:Header>
  <SOAP-ENV:Body>
    <ns1:get>
      <ns1:selector>
        <ns1:enablePaging>false</ns1:enablePaging>
      </ns1:selector>
    </ns1:get>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=UTF-8
Content-Encoding: gzip
Date: Sat, 14 Jan 2012 06:26:44 GMT
Expires: Sat, 14 Jan 2012 06:26:44 GMT
Cache-Control: private, max-age=0
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Content-Length: 358
Server: GSE

<?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
  <soap:Header>
    <ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/
cm/v201109" xmlns="https://adwords.google.com/api/adwords/mcm/
v201109">
      <ns2:requestId>0004b67710b34c400a834b0500006e8b</ns2:requestId>
      <ns2:serviceName>ServicedAccountService</ns2:serviceName>
      <ns2:methodName>get</ns2:methodName>
      <ns2:operations>0</ns2:operations>
      <ns2:responseTime>251</ns2:responseTime>
      <ns2:units>0</ns2:units>
    </ResponseHeader>
  </soap:Header>
  <soap:Body>
    <getResponse xmlns="https://adwords.google.com/api/adwords/mcm/
v201109" xmlns:ns2="https://adwords.google.com/api/adwords/cm/
v201109">
      <rval>
        <accounts>
          <customerId>-1</customerId>
          <login/>
          <companyName/>
          <canManageClients>false</canManageClients>
        </accounts>
      </rval>
    </getResponse>
  </soap:Body>
</soap:Envelope>

On Jan 24, 11:14 pm, Kevin Winter <[email protected]> wrote:
> Hi Chirag,
>   Unfortunately, I never received your SOAP logs.
>
> To re-iterate, you will need to identify the part of your application that
> handles setting the clientCustomerId header and check where it is obtaining
> this value from.  If you are using a specific client library, I can provide
> more precise instructions.
>
> - Kevin Winter
> AdWords API Team
>
>
>
>
>
>
>
> On Saturday, January 14, 2012 1:37:33 AM UTC-5, Chirag wrote:
>
> > Hi Kevin,
>
> > Yes i am getting  clientCustomerId header value as -1?  I have sent
> > you mail of my soap logs.
>
> > Thanks,
>
> > On Jan 12, 9:49 pm, Kevin Winter <[email protected]> wrote:
> > > Hi,
> > >   The error message seems to indicate that -1 is being provided for the
> > > clientCustomerId.  Could you double check your SOAP logs and confirm
> > what
> > > value appears in the clientCustomerId header?
>
> > > - Kevin Winter
> > > AdWords API Team
>
> > > On Wednesday, January 11, 2012 11:32:08 PM UTC-5, Chirag wrote:
>
> > > > Hello,
>
> > > > I am having same problem. I am able to use other customer id perfectly
> > > > with the same script but for some customers only i am this type of
> > > > error. I am using the production environment.
>
> > > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1'
> > > > Service[CampaignService.get]
>
> > > > Thanks,

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