Hi Bill,

Sandbox and production are two different environments, so you cannot use 
prod developer token or customerids in sandbox and vice versa. To use 
sandbox, 

1. Run GetCampaigns example ( 
http://code.google.com/p/google-api-adwords-php/source/browse/trunk/examples/v201109/BasicOperations/GetCampaigns.php
 ). 
This will initialize the sandbox and create 5 test accounts for you.
2. Run GetAccountHierarchy example (
http://code.google.com/p/google-api-adwords-php/source/browse/trunk/examples/v201109/AccountManagement/GetAccountHierarchy.php).
 
This will retrieve the sandbox accounts that were created in the first call.

Use one of the customerIds from the above example to make the remaining API 
calls. Dashes in the customerids doesn't matter.

Cheers,
Anash P. Oommen,.
AdWords API Advisor.

On Wednesday, 25 April 2012 18:38:09 UTC+5:30, Bill Jenkins wrote:
>
> Anash - are you saying we can't use actual customer IDs in the sandbox?
>
> Bill
>
>
>
> On Wednesday, April 25, 2012 5:41:09 AM UTC-5, Anash P. Oommen wrote:
>>
>> Hi Pinki,
>>
>> You might also want to check if you are sending your request to the 
>> sandbox environment or the production environment. The customer ids in the 
>> two environments aren't compatible with each other.
>>
>> Cheers,
>> Anash P. Oommen,
>> AdWords API Advisor.
>>
>> On Monday, 23 April 2012 18:30:53 UTC+5:30, Yavuz wrote:
>>>
>>> *Hi pinki!*
>>> *Use the customer id   "6227910869"*
>>> *Don use '622-791-0869'* 
>>>
>>> 23 Nisan 2012 Pazartesi 14:18:39 UTC+3 tarihinde pinki chaudhary yazdı:
>>>
>>>>
>>>> i want to get credential but i m facing error like 
>>>>> "AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'622-791-0869' 
>>>>> Service[CampaignService.get].."
>>>>> so please suggest me how we remove this error. i am implementing in 
>>>>> php.
>>>>>
>>>>

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