After looking at the source of the Adwords java client library, we see
where our code needs to be changed. We were caching the tokens but not
optimally for this report download code path. Thanks again for the quick
reply. As a developer responsible for a very large application with a very
large number of users, this quick reply is very much appreciated!
Tim
On Monday, August 13, 2012 9:24:01 AM UTC-5, tozor wrote:
>
> Thanks for the quick reply. We are using the Adwords java client library,
> the call that is failing is:
>
> Caused by: com.google.api.adwords.lib.AuthTokenException: Auth token could
> not be retrieved because of error: CaptchaRequired
> at
> com.google.api.adwords.lib.AuthToken.getAuthToken(AuthToken.java:133)
> at
> com.google.api.adwords.lib.utils.v201109.ReportUtils.reloadAuthToken(ReportUtils.java:278)
> at
> com.google.api.adwords.lib.utils.v201109.ReportUtils.downloadReport(ReportUtils.java:189)
>
> The downloadReport() method takes an AdwordsUser instance. We are caching
> this in our code so that we only authenticate once. However from looking
> at the stack trace, it looks like the Adwords client library is actually
> reloading the auth token. Since I don't have the source to the Adwords
> client library, I am confused if your advice will actually help me.
>
> Tim
>
>
> On Monday, August 13, 2012 8:54:24 AM UTC-5, AdWords API Advisor wrote:
>>
>> Hello Tim,
>>
>>
>> You are being limited by the authorization mechanism, not AdWords API.
>> The
>> ClientLogin protocol refuses to authorize too often with the email and
>> password for security reason. We recommend either switching to OAuth2.0
>> or
>> storing and re-using AuthTokens. See this article for more details:
>>
>>
>>
>> http://adwordsapi.blogspot.com/2010/07/discover-v2009-working-with-authtokens.html
>>
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> Original Message Follows:
>> ------------------------
>> From: tozor <[email protected]>
>> Subject: Re: Reports not being returned in requested format
>> Date: Mon, 13 Aug 2012 06:24:36 -0700 (PDT)
>>
>> > After some more research, the problem is that we are frequently getting
>> the
>> > following error returned:
>> >
>> > com.google.api.adwords.lib.utils.v201109.ReportException: Could not
>> obtain
>> > AuthToken
>> >
>> > which in turn is being caused by
>> >
>> > Caused by: com.google.api.adwords.lib.AuthTokenException: Auth token
>> could
>> > not be retrieved because of error: CaptchaRequired
>> >
>> > We have added retries and delays and this helps some, but I am
>> wondering
>>
>> > why we are getting this at all. This started happening mid day last
>> > Thursday (8/9). We have a very large application that manages several
>> > hundred Adwords accounts. So we pull reports of all types for all of
>> these
>> > accounts frequently (very frequently in the morning). Is there a rate
>> of
>> > report download requests that we must stay under? This is causing
>> serious
>> > pain for our application so please let us know if this is an issue on
>> your
>> > end or if this is intended behavior, how we are supposed to code our
>> > application so that we are guaranteed to get the report we request.
>> >
>> > Thanks.
>> >
>> > Tim
>> >
>> > On Monday, August 13, 2012 3:56:01 AM UTC-5, Danial Klimkin wrote:
>> > >
>> > > Hi mm,
>> > >
>> > >
>> > > Do you use any of our client libraries? Are there any network issues
>> you
>> > > see this morning as well?
>> > >
>> > >
>> > > -Danial, AdWords API Team.
>> > >
>> > >
>> > > On Friday, August 10, 2012 6:27:18 PM UTC+4, mm wrote:
>> > >>
>> > >> Hey guys -
>> > >> I am seeing this problem with multiple (but not all) accounts this
>> > >> morning. I am requesting reports in gzipped csv format, but am
>> getting just
>> > >> csv. This is happening for KeywordPerformance and
>> CriteriaPerformance
>>
>> > >> reports. Known issue? Fix forthcoming?
>> > >>
>> > >> Thanks -
>> > >> mm
>> > >>
>> > >
>> >
>> > --
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>>
>>
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