Hi Paul

I can confirm I'm not querying the sandbox and am using a valid API key. 
I've had success for a number of Analytics accounts connecting via the API 
(and the PHP code) but a couple of accounts have been giving this 
"Error=Unknown" upon login validation.

And to clarify, this is the url I'm connecting 
to https://www.google.com/accounts/ClientLogin

Thanks
Mike

On Wednesday, October 24, 2012 1:50:54 AM UTC-7, Paul Matthews wrote:
>
> Hi Mike,
>
> Firstly, can I check that you were not querying the sandbox API. As this 
> accepts slightly different credentials (for more info see this 
> post<https://developers.google.com/adwords/api/docs/sandbox>). 
> Secondly, can I check that you followed the signing 
> up<https://developers.google.com/adwords/api/docs/signingup>guide and have an 
> approved developer token?
>
> -Paul, AdWords API Team.
>
> On Wednesday, 17 October 2012 10:25:22 UTC+1, Mike wrote:
>>
>> Hi there. So we have a client who tried to connect their Google Analytics 
>> via the API but was unsuccessful. However with the same credentials we can 
>> log into Analytics through a browser. So the credentials are correct.
>>
>> The error we got back was
>> code: 403
>> error: Error=Unknown Url=
>> https://www.google.com/accounts/ErrorMsg?Email=EMAIL&service=analytics&id=unknown&timeStmp=1350465611&secTok=TOKEN
>>
>> The account is the Administrator of the Google Analytics account and 
>> there is only one profile. As a test, another user was added to the 
>> Analytics account and API authentication was successful. The issue seems to 
>> be related to the main account.
>>
>> I'd appreciate any help on the issue. Thanks.
>>
>

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