Hello Alex,

What authorization type do you use? Is this clientLogin (email + password) 
or OAuth? Did you set up the library configuration file?


-Danial, AdWords API Team.


On Monday, January 7, 2013 2:58:44 PM UTC+4, [email protected] wrote:
>
> Hi There,
>
> We've recently been approved for a production environment developer token 
> and have thus had to change our credentials within the pickle files. 
> However, we are getting an interesting error when trying to do anything:
>
> ** failed end: HTTP Error 400: Bad Request <eye3-stackless 
> title='AuthServer User Error NOT_ADS_USER'/> 
> AuthenticationError.NOT_ADS_USER @ ; trigger:'<null>'; 
> errorDetails:message=User with gaiaId [831832285158] does not exist. **
>
>
> I've tried searching for what this error message specifically means but 
> come up short. I'm assuming I've entered something incorrectly or I am 
> using the wrong service but the error message is extremely unhelpful. Any 
> ideas?
>
> Code that causes error:
>
> def get_account_performance_report(self, client, path):
>         if os.path.exists(path):
>             os.remove(path)   # remove any pre existing download file
>         try:
>             report_downloader = client.GetReportDownloader('
> https://adwords.google.com', 'v201206')
>             report = {
>                 'reportName': 'ACCOUNT_PERFORMANCE_REPORT',
>                 'dateRangeType': 'LAST_MONTH',
>                 'reportType': 'ACCOUNT_PERFORMANCE_REPORT',
>                 'downloadFormat': 'CSV',
>                 'selector': {
>                     'fields': ['PrimaryCompanyName', 
> 'AccountDescriptiveName', 'AccountId','Date', 'Year','Cost']
>                     },
>                 'includeZeroImpressions': 'false'
>                 }
>
>             *file_path = report_downloader.DownloadReport(report, 
> file_path=path)*
>             return(True)
>         except Exception, e:
>             return(False)
>
> Bolded line is what is throwing the error. 
>
> Many thanks,
>
> -Alex
>

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