Hi Nils,

If you are not changing the campaign fields but an underlying ad then you 
should get FIELDS_UNCHANGED but the changedAdGroups populated. I'll 
recommend you verifying that your dateTimeRange is correctly populated with 
a range that wraps the time when the changes to your ads happened. If you 
think that is the case and you are doing it right then please send me a 
requestId (you can find this value as part of your SOAP response in the 
logs) of example of your query against the CustomerSyncService and I'll be 
glad to check.

Best,

- David Torres - AdWords API Team

On Wednesday, March 20, 2013 1:05:34 PM UTC-4, Nils Hempel wrote:
>
> Hello Folks,
>
> i'm trying to develop an synchronisation feature for synchronising my 
> adwords account and my local log tables. Therefor i use the 
> CustomerSyncService, with which i encounter an issue. 
> When i make some changes, like editing the headline of an ad, the status 
> of the related campaign remains 'FIELDS_UNCHANGED' also the field 
> 'changedAdGroups' doesn't show up, i. e. it is not set. Is this behavior 
> intended or am i doing something wrong. My Code is more or less a copy of 
> the GetAccountChanges.php example. 
>
> thanks for your help in advance
>

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