Hi, Since this forum is for AdWords API, I cannot help you with this issue. I suggest posting this on the product forum ( https://www.en.adwords-community.com/t5/AdWords-Community/ct-p/AdWords).
Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, May 14, 2013 1:21:16 PM UTC-7, AdWords User wrote: > > Hi! > > Quick recap: > > Real estate brokerage business formed with partner. Google adwords account > created under my personal email. Adwords marketing established by myself > and discovered to be successful and only getting better. Adwords account > agreed to in writing to be monitored and maintained by myself with the > understanding that I will be entitled to a higher split commission as > payment for my work on the marketing. Payment is made monthly through > partners visa. > > Problems ensue with relationship. Amenable breakup completed with partner. > Agreement to separate. Partner continues to pay for account. > I send email through google adwords functionality to partner allowing them > to remove me as account administrator and add themselves. They do not reply > in the 24hrs that the permission is granted for. ( I remain the > administrator). I forget about it thinking they've taken care of it and are > the administrator now. > > Months pass. Bigger problem with partner. Disagreement over money owed to > me. I check adwords to see how they are doing out of curiosity and discover > I'm still the administrator. The lead generation that was created entirely > by me is doing very well. Given that I'm very disappointed in how the > conversation went with asking for payment, I decide that I will change > partners access to Adwords in order to use this as a leverage tool for > payment. ( I do not intend to disrupt the service or functionality of > adwords but only to change their access. ) > > I change partners status to standard. Partner is notified. *Partner > somehow revokes my administrative status and I am removed from my own > account set up under my personal email*. > > My question is how did partner do this? Partner did not have my email log > in info (used to log on to GMAIL and all things GOOGLE including Adwords) > and it's my understanding that since partner didn't accept the invitation > to be the administrator when it was first sent, months before, partner no > longer had the right, or ability to change it (even IF partner was paying > on the account. My feeling was that they needed to change the account to > their ownership with MY permission since I created the account and all of > the relevant work within it. At the last login I did notice where some > changes had been made by someone other than myself however.) > > Can anyone offer thoughts on this problem? I have contacted google and > they will not help. They say the partner has somehow gained access. I asked > for them to provide proof that I indeed authorized the access as it should > be buried somewhere in their system but they do not reply. > > So I'm definitely upset with the partner and want 1. payment for original > issue 2. access back to my account and an agreement made about how were > going to go forward 3. punishment for taking access fraudulently (?). I'm > also upset with Google for allowing this to happen and not being forthright > and helping me to figure it out. > > Am I missing something? Help! > > > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
