Hi John,

Rather than attempt to retrieve all the items with one request, can you try 
with smaller page sizes. We generally recommend retrieval of no more than 
500 elements in any given request. However, to ensure you get all the 
results correctly, please apply an Order 
By<https://developers.google.com/adwords/api/docs/reference/v201309/ManagedCustomerService.OrderBy>to
 ensure you get the data in order.

Generally this problem occurs when no order is applied. By applying an 
order, you ensure you get a uniform set of results. We also recommend 
against requesting 1000s of results.

If this error still occurs, can you please send us a requestId of a recent 
(< 1 week old) request, to allow us to look into it further.

Regards,

- Paul, AdWords API Team.

On Wednesday, 23 October 2013 08:49:58 UTC+1, Jon Oler wrote:
>
> It is now happening again with another AdWords account.  In this case, I'd 
> done some further investigating.  We again have different results being 
> returned by ManagedCustomerService.get().  Sometimes this AdWords account 
> is included in the results, and sometimes it is not.  I'm now also calling 
> CustomerService.get() with the effective client customer id set to this 
> problem AdWords account.  CustomerService.get() always throws an 
> AuthorizationError, apparently because this AdWords account is not in our 
> MCC, so we don't have permission to access it.  The key thing here, though, 
> is CustomerService.get() is consistent in its results, unlike 
> ManagedCustomerService.get().  I searched several times for this account in 
> the AdWords UI, and it did not show up.  It is possible that this client 
> has unlinked from our MCC, but we are currently unsure of this.  We have 
> over 1400 Adwords accounts linked to our MCC, so we have clients link and 
> unlink from our MCC on a daily basis.  We really do need to be able to 
> detect changes to accounts in our MCC and ManagedCustomerService.get() is 
> returning incorrect and inconsistent results, so we'd really like to see 
> this addressed quickly.
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en

--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

Reply via email to