Hi, We are trying to retrieve disapproval reasons for an ad rejected which is trademark disapproved and we are not getting anything through the api, while we can see the reasons on UI.
We are seeing this behaviour for all the ads that are disapproved currently. An example soap request-response is as follows. Kindly let us know what we are missing and how to retrieve the disapproval reasons in such cases. Thanks and Regards, Gaurav SOAP LOG : <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; <http://schemas.xmlsoap.org/soap/envelope/> xmlns:xsd="http://www.w3.org/2001/XMLSchema"; <http://www.w3.org/2001/XMLSchema> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; <http://www.w3.org/2001/XMLSchema-instance>><soapenv:Header><ns1:RequestHeader soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"; <http://schemas.xmlsoap.org/soap/actor/next> soapenv:mustUnderstand="0" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201306"; <https://adwords.google.com/api/adwords/cm/v201306>><ns1:clientCustomerId>1158401043</ns1:clientCustomerId></ns1:RequestHeader></soapenv:Header><soapenv:Body><get xmlns="https://adwords.google.com/api/adwords/cm/v201306"; <https://adwords.google.com/api/adwords/cm/v201306>><serviceSelector><fields>AdGroupId</fields><fields>Status</fields><fields>Id</fields><fields>Url</fields><fields>DisplayUrl</fields><fields>AdGroupCreativeApprovalStatus</fields><fields>Headline</fields><fields>Description1</fields><fields>Description2</fields><fields>DevicePreference</fields><fields>DisapprovalReasons</fields><predicates><field>AdGroupId</field><operator>EQUALS</operator><values>4486137122</values></predicates><predicates><field>Id</field><operator>EQUALS</operator><values>27087061322</values></predicates></serviceSelector></get></soapenv:Body></soapenv:Envelope> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; <http://schemas.xmlsoap.org/soap/envelope/>><soap:Header><ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201306"; <https://adwords.google.com/api/adwords/cm/v201306>><requestId>0004eb954cfbde800a42f8a70000133a</requestId><serviceName>AdGroupAdService</serviceName><methodName>get</methodName><operations>0</operations><responseTime>172</responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/api/adwords/cm/v201306"; <https://adwords.google.com/api/adwords/cm/v201306>><rval><totalNumEntries>1</totalNumEntries><Page.Type>AdGroupAdPage</Page.Type><entries><adGroupId>4486137122</adGroupId><ad xsi:type="TextAd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; <http://www.w3.org/2001/XMLSchema-instance>><id>27087061322</id><url>http://m.nextag.com/goto.jsp?p={ifsearch:355840}{ifcontent:352182}&search={keyword}&t=ag%3D4486137122&crid=50608&gg_param1={param1}&gg_ace={aceid}&gg_mt={matchtype}&gg_aid={creative}&gg_param2={param2}&gg_target={target}&gg_net={network}&gg_adpos={adposition}&gg_rand={random}&gg_dev={device}&gg_site={placement}&gg_dm={devicemodel}</url><displayUrl>www.NexTag.com/Epson-CX4800-Ink</displayUrl><devicePreference>30001</devicePreference><Ad.Type>TextAd</Ad.Type><headline>Epson CX4800 Ink Bargains</headline><description1>Find Great Deals on Epson Stylus</description1><description2>CX4800 Ink Cartridges. Many Colors!</description2></ad><status>ENABLED</status><approvalStatus>DISAPPROVED</approvalStatus><trademarkDisapproved>true</trademarkDisapproved><stats><network>SEARCH</network><Stats.Type>AdStats</Stats.Type><percentServed>0.0</percentServed></stats></entries></rval></getResponse></soap:Body></soap:Envelope> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
