Hi Bin, ERROR_GETTING_RESPONSE_FROM_BACKEND is often the result of a timeout at our end, so if you run smaller reports by filtering for a group of campaign ids, then the error should get resolved. If you continue seeing the errors despite cutting the report size, then let me know, I'll investigate this further.
Cheers, Anash P. Oommen, AdWords API Advisor. On Monday, April 21, 2014 1:37:59 PM UTC-4, [email protected] wrote: > > Hi, > > We are getting ERROR_GETTING_RESPONSE_FROM_BACKEND error consistently for > 2 days whenever we try to get an Ad Performance Report for one of our > account (using 201309 API). The account contains many Product Listing Ads. > > The report download request is as below. It has been always working until > 2 days ago. During the last 2 days, we tried the download several times > during different time of day and it always gets > ERROR_GETTING_RESPONSE_FROM_BACKEND. We have had this problem earlier this > year when the problem went away after I stopped downloading the deleted ads > (or ads in deleted ad groups or campaigns). But now it appeared again even > when we're not downloading the deleted ads. > > { > 'reportName': 'DAILY ADS_PERFORMANCE_REPORT', > 'dateRangeType': 'YESTERDAY', > 'reportType': 'AD_PERFORMANCE_REPORT', > 'downloadFormat': 'TSV', > 'selector': { > 'fields': > ['AccountDescriptiveName','AdGroupId','AdType','CreativeApprovalStatus','CreativeDestinationUrl',\ > > 'Description1','Description2','DisplayUrl','Headline','Id','Status','Url'], > 'predicates': [ > { > 'field': 'Status', > 'operator': 'NOT_EQUALS', > 'values': ['DISABLED'] > }, > { > 'field': 'AdGroupStatus', > 'operator': 'NOT_EQUALS', > 'values': ['DELETED'] > }, > { > 'field': 'CampaignStatus', > 'operator': 'NOT_EQUALS', > 'values': ['DELETED'] > } > ] > }, > 'includeZeroImpressions': 'true' > } > > Could someone help? I can share the account number and other details for > investigation. > > Thanks much, > Bin > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
