Hi Josh, we're getting this exception stack very frequently, unfortunately on an AWS production server but not our dev machines. This makes debugging / analysis difficult. Is there anything that can be done from the AdWords side? I can supply accounts and credentials as required.
This is high priority for us since it's affecting business. Peter On Thursday, June 5, 2014 11:20:09 AM UTC-4, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > Connection reset errors can be caused by a variety of issues. Without > tracing the connections with a tool (e.g., WireShark) it's difficult to > know where in the network path this is occurring. > > In general, it's best to design your application to tolerate transient > issues like this. Please refer to our Best Practices Guide > <https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling> > for > more details. > > Cheers, > Josh, AdWords API Team > > On Wednesday, June 4, 2014 3:44:35 PM UTC-4, gshoihet wrote: >> >> hello, >> >> In some reason google server response with java.net.SocketException: >> Connection reset >> >> Please advice log was attached >> >> Thanks >> >> >> {KeyWord:יפעת פרג אשטה כרטיסים} >> בתאריך 06/07, כרטיסים ב- 100 ₪. >> תזמינו כרטיסים עכשיו ! >> bravo.ticketsnow.co.il/כרטיסים >> <http://bravo.ticketsnow.co.il/%D7%9B%D7%A8%D7%98%D7%99%D7%A1%D7%99%D7%9D> >> >>>http://bravo.ticketsnow.co.il/announce/20538 >> >> 2014-06-04 15:57:23 TextAdUpdate [INFO] Sleep : 10000 >> 2014-06-04 15:57:34 requestInfoLogger [INFO] Request made: Service: >> "AdGroupAdServiceInterfacePort" Method: "mutate" URL: " >> https://adwords.google.com/api/adwords/cm/v201309/AdGroupAdService"; >> 2014-06-04 15:57:34 soapXmlLogger [INFO] SOAP Request: >> <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance";> >> <soapenv:Header> >> <ns1:RequestHeader xmlns:ns1=" >> https://adwords.google.com/api/adwords/cm/v201309"; >> soapenv:mustUnderstand="0"> >> <ns1:clientCustomerId>398-500-3202</ns1:clientCustomerId> >> <ns1:developerToken>zzzzzzzzzzzzzzzzzz</ns1:developerToken> >> <ns1:userAgent>Cupat Bravo (AwApi-Java, AdWords-Axis/1.20.0, >> Common-Java/1.20.0, Axis/1.4, Java/1.7.0_21, maven)</ns1:userAgent> >> <ns1:validateOnly>fal >> se</ns1:validateOnly> >> <ns1:partialFailure>false</ns1:partialFailure> >> </ns1:RequestHeader> >> </soapenv:Header> >> <soapenv:Body> >> <mutate xmlns="https://adwords.google.com/api/adwords/cm/v201309 >> "> >> <operations> >> <operator>REMOVE</operator> >> <operand> >> <adGroupId>14024501183</adGroupId> >> <ad> >> <id>41948062343</id> >> </ad> >> <status>DISABLED</status> >> </operand> >> </operations> >> </mutate> >> </soapenv:Body> >> </soapenv:Envelope> >> >> 2014-06-04 15:57:34 soapXmlLogger [INFO] SOAP Response: >> <?xml version="1.0" encoding="UTF-8"?><soap:Envelope xmlns:soap=" >> http://schemas.xmlsoap.org/soap/envelope/";> >> <soap:Header> >> <ResponseHeader xmlns=" >> https://adwords.google.com/api/adwords/cm/v201309";> >> <requestId>0004fb022cc76cc00ae539880c001d99</requestId> >> <serviceName>AdGroupAdService</serviceName> >> <methodName>mutate</methodName> >> <operations>0</operations> >> <responseTime>226</responseTime> >> </ResponseHeader> >> </soap:Header> >> <soap:Body> >> <mutateResponse xmlns=" >> https://adwords.google.com/api/adwords/cm/v201309";> >> <rval> >> >> <ListReturnValue.Type>AdGroupAdReturnValue</ListReturnValue.Type> >> <value> >> <adGroupId>14024501183</adGroupId> >> <ad xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance"; xsi:type="TextAd"> >> <id>41948062343</id> >> <url>http://bravo.ticketsnow.co.il/announce/20538 >> </url> >> <displayUrl>bravo.ticketsnow.co.il/כרטיסים >> <http://bravo.ticketsnow.co.il/%D7%9B%D7%A8%D7%98%D7%99%D7%A1%D7%99%D7%9D> >> </displayUrl> >> <Ad.Type>TextAd</Ad.Type> >> <headline>{KeyWord:יפעת פרג אשטה >> כרטיסים}</headline> >> <description1>בתאריך 06/07, כרטיסים ב- 100 >> ₪.</description1> >> <description2>פשוט ובטוח להזמין כרטיסים >> !</description2> >> </ad> >> <status>DISABLED</status> >> <approvalStatus>FAMILY_SAFE</approvalStatus> >> </value> >> </rval> >> </mutateResponse> >> </soap:Body> >> </soap:Envelope> >> >> 2014-06-04 15:57:34 TextAdUpdate [INFO] Sleep : 10000 >> 2014-06-04 15:57:45 requestInfoLogger [INFO] Request made: Service: >> "AdGroupAdServiceInterfacePort" Method: "mutate" URL: " >> https://adwords.google.com/api/adwords/cm/v201309/AdGroupAdService"; >> 2014-06-04 15:57:45 soapXmlLogger [WARN] SOAP Request: >> <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance";> >> <soapenv:Header> >> <ns1:RequestHeader xmlns:ns1=" >> https://adwords.google.com/api/adwords/cm/v201309"; >> soapenv:mustUnderstand="0"> >> <ns1:clientCustomerId>398-500-3202</ns1:clientCustomerId> >> <ns1:developerToken>xxxxxxxxxxxxxxxxxxx</ns1:developerToken> >> <ns1:userAgent>Cupat Bravo (AwApi-Java, AdWords-Axis/1.20.0, >> Common-Java/1.20.0, Axis/1.4, Java/1.7.0_21, maven)</ns1:userAgent> >> <ns1:validateOnly>false</ns1:validateOnly> >> <ns1:partialFailure>false</ns1:partialFailure> >> </ns1:RequestHeader> >> </soapenv:Header> >> <soapenv:Body> >> <mutate xmlns="https://adwords.google.com/api/adwords/cm/v201309 >> "> >> <operations> >> <operator>ADD</operator> >> <operand> >> <adGroupId>14024501183</adGroupId> >> <ad xmlns:ns2=" >> https://adwords.google.com/api/adwords/cm/v201309"; xsi:type="ns2:TextAd"> >> <ns2:id>41948062343</ns2:id> >> <ns2:url> >> http://bravo.ticketsnow.co.il/announce/20538</ns2:url> >> <ns2:displayUrl>bravo.ticketsnow.co.il/כרטיסים >> <http://bravo.ticketsnow.co.il/%D7%9B%D7%A8%D7%98%D7%99%D7%A1%D7%99%D7%9D> >> </ns2:displayUrl> >> <ns2:headline>{KeyWord:יפעת פרג אשטה >> כרטיסים}</ns2:headline> >> <ns2:description1>בתאריך 06/07, כרטיסים ב- 100 >> ₪.</ns2:description1> >> <ns2:description2>תזמינו כרטיסים עכשיו >> !</ns2:description2> >> </ad> >> <status>ENABLED</status> >> </operand> >> </operations> >> </mutate> >> </soapenv:Body> >> </soapenv:Envelope> >> >> 2014-06-04 15:57:45 soapXmlLogger [WARN] SOAP Response: >> <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance";> >> <soapenv:Body> >> <soapenv:Fault> >> <faultcode>soapenv:Server.userException</faultcode> >> <faultstring>java.net.SocketException: Connection >> reset</faultstring> >> <detail> >> <ns1:stackTrace >> xmlns:ns1="http://xml.apache.org/axis/";>java.net.SocketException: >> Connection reset >> at java.net.SocketInputStream.read(SocketInputStream.java:189) >> at java.net.SocketInputStream.read(SocketInputStream.java:121) >> at sun.security.ssl.InputRecord.readFully(InputRecord.java:442) >> at sun.security.ssl.InputRecord.read(InputRecord.java:480) >> at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:927) >> at >> sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1312) >> at >> sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1339) >> at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1323) >> at >> org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:186) >> at >> org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191) >> at >> org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404) >> at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138) >> at >> org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) >> at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) >> at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) >> at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) >> at org.apache.axis.client.Call.invokeEngine(Call.java:2784) >> at org.apache.axis.client.Call.invoke(Call.java:2767) >> at org.apache.axis.client.Call.invoke(Call.java:2443) >> at org.apache.axis.client.Call.invoke(Call.java:2366) >> at org.apache.axis.client.Call.invoke(Call.java:1812) >> at >> com.google.api.ads.adwords.axis.v201309.cm.AdGroupAdServiceSoapBindingStub.mutate(AdGroupAdServiceSoapBindingStub.java:1185) >> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> at >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) >> at >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) >> at java.lang.reflect.Method.invoke(Method.java:601) >> at >> com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:109) >> at >> com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:175) >> at >> com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:64) >> at >> com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93) >> at com.sun.proxy.$Proxy33.mutate(Unknown Source) >> at >> gapi.adwords.AdWordsAPIServicesImpl.addTextAd(AdWordsAPIServicesImpl.java:1044) >> at mngb.management.TextAdUpdate.update(TextAdUpdate.java:91) >> at main.RunTextAdUpdate.main(RunTextAdUpdate.java:57) >> </ns1:stackTrace> >> <ns2:hostname xmlns:ns2="http://xml.apache.org/axis/ >> ">gspc01</ns2:hostname> >> </detail> >> </soapenv:Fault> >> </soapenv:Body> >> </soapenv:Envelope> >> >> 2014-06-04 15:57:45 TextAdUpdate [ERROR] Ad group id : 14024501183 and >> name : 20538 >> 2014-06-04 15:57:45 TextAdUpdate [ERROR] >> gapi.adwords.AdWordsAPIServicesException: java.net.SocketException: >> Connection reset >> 2014-06-04 15:57:45 TextAdUpdate [INFO] Sleep : 35000 >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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