Hi David,

If things started working for you, then one possibility is that your OAuth2 
headers now resolve to that of an advertiser account instead of an MCC 
account. I recommend setting the clientCustomerId all the time, so you know 
for sure what account you are making calls against.

Cheers,
Anash

On Sunday, August 24, 2014 9:41:20 AM UTC-4, David WM Lin wrote:
>
> Hi Anash,
>
> Yes, you are right, I did not set the "ClientCustomerId" header. However, 
> I just do some testing today, the program works fine again with or without 
> the "clientCustomerid" header. Very strange indeed. 
>
> I will include ClientCustomerid header from now and hope this will fix the 
> problem. 
>
> Many thanks for you.
>
> David
>
>
>
>
> On Saturday, August 23, 2014 4:36:13 AM UTC+10, Anash P. Oommen (AdWords 
> API Team) wrote:
>>
>> Hi David,
>>
>> Looks like you are not setting ClientCustomerId header any longer, so all 
>> the requests to fetch specific entries are returning zero results. Could 
>> you please check your code and confirm if this is the case?
>>
>> Cheers,
>> Anash P. Oommen,
>> AdWords API Advisor.
>>
>> On Friday, August 22, 2014 7:07:20 AM UTC-4, Dave L wrote:
>>>
>>> Hi,
>>>
>>> My code has been working fine until recently (about 2 weeks ago), I have 
>>> experienced a very strange error. 
>>>
>>> I have always got a fresh AccessToken before calling the API. However, I 
>>> always get "<totalNumEntries>0</totalNumEntries>" for every service I 
>>> called. There is not error message, but simply "<totalNumEntries>0</
>>> totalNumEntries>".
>>>
>>> Here is a sample of the response for "AdGroupCriterionService":
>>>
>>> <soap:Envelope 
>>> xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader
>>>  
>>> xmlns="https://adwords.google.com/api/adwords/cm/v201402";><requestId>00050108ac19b7b00a42662191005c81</requestId><serviceName>AdGroupCriterionService</serviceName><methodName>get</methodName><operations>0</operations><responseTime>216</responseTime></ResponseHeader></soap:Header><soap:Body><getResponse
>>>  
>>> xmlns="https://adwords.google.com/api/adwords/cm/v201402
>>> "><rval><totalNumEntries>0</totalNumEntries><Page.Type>AdGroupCriterionPage</Page.Type></rval></getResponse></soap:Body></soap:Envelope>
>>>
>>> After many hours testing, by accident, I changed the AccessToken to a 
>>> fake AccessToken such as "ddddddddddddddddddddddddddddddddddddd" to try, 
>>> then I can get the correct response data from the server. 
>>>
>>> I just cannot believe this, it completely does not make any sense. I am 
>>> not sure if this is my problem, or an error from Google.
>>>
>>> However, by using a fake AccessToken only works for some accounts, but 
>>> some accounts still did not work no matter what I do.
>>>
>>> I really need your help on this. 
>>>
>>> Many thanks.
>>> David
>>>
>>>
>>>
>>>

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