Quick bump here. We're experiencing the same problems. The API reports shows ads as disapproved without any reason text, while the frontend shows a trademark issue as disapproval reason.
Example query: > SELECT AdGroupName, Id, CampaignName, AdType, CreativeApprovalStatus, AdGroupAdTrademarkDisapproved, AdGroupAdDisapprovalReasons > FROM AD_PERFORMANCE_REPORT > WHERE Status = "ENABLED" AND AdGroupStatus = "ENABLED" AND CreativeApprovalStatus = "DISAPPROVED" > DURING 20140801,20140919 Ad ID,Ad type,Ad Approval Status,Disapproval reasons 48609750259,Text ad,disapproved, 48609111979,Text ad,disapproved, 48609518299,Text ad,disapproved, 48608082979,Text ad,disapproved, 48609698539,Text ad,disapproved, 48609749899,Text ad,disapproved, 48609402619,Text ad,disapproved, 48609408019,Text ad,disapproved, 216863149,Text ad,disapproved, I tried to look for a trademarkDisapproved field in the reports, but nothing like that is available. An interesting detail though: Some of the ads do have disapproval reasons that are related to trademark issues (just not the ones listed here). Two examples (in German unfortunately): - 28222079179,Text ad,disapproved,[Trademarks] Trademark in Ad Content - 25340376739,Text ad,disapproved,[Marken] Marke und Anzeigeninhalt What could be the reason for these missing ad disapproval reasons? Cheers Danilo On Wednesday, November 20, 2013 12:09:34 PM UTC+1, Gaurav Agarwal wrote: > > Hi, > > We are trying to retrieve disapproval reasons for an ad rejected which is > trademark disapproved and we are not getting anything through the api, > while we can see the reasons on UI. > > We are seeing this behaviour for all the ads that are disapproved > currently. > > An example soap request-response is as follows. Kindly let us know what we > are missing and how to retrieve the disapproval reasons in such cases. > > Thanks and Regards, > Gaurav > > > SOAP LOG : <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope > xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; > <http://schemas.xmlsoap.org/soap/envelope/> > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > <http://www.w3.org/2001/XMLSchema> > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > <http://www.w3.org/2001/XMLSchema-instance>><soapenv:Header><ns1:RequestHeader > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"; > <http://schemas.xmlsoap.org/soap/actor/next> soapenv:mustUnderstand="0" > xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201306"; > <https://adwords.google.com/api/adwords/cm/v201306>><ns1:clientCustomerId>1158401043</ns1:clientCustomerId></ns1:RequestHeader></soapenv:Header><soapenv:Body><get > xmlns="https://adwords.google.com/api/adwords/cm/v201306"; > <https://adwords.google.com/api/adwords/cm/v201306>><serviceSelector><fields>AdGroupId</fields><fields>Status</fields><fields>Id</fields><fields>Url</fields><fields>DisplayUrl</fields><fields>AdGroupCreativeApprovalStatus</fields><fields>Headline</fields><fields>Description1</fields><fields>Description2</fields><fields>DevicePreference</fields><fields>DisapprovalReasons</fields><predicates><field>AdGroupId</field><operator>EQUALS</operator><values>4486137122</values></predicates><predicates><field>Id</field><operator>EQUALS</operator><values>27087061322</values></predicates></serviceSelector></get></soapenv:Body></soapenv:Envelope> > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; > <http://schemas.xmlsoap.org/soap/envelope/>><soap:Header><ResponseHeader > xmlns="https://adwords.google.com/api/adwords/cm/v201306"; > <https://adwords.google.com/api/adwords/cm/v201306>><requestId>0004eb954cfbde800a42f8a70000133a</requestId><serviceName>AdGroupAdService</serviceName><methodName>get</methodName><operations>0</operations><responseTime>172</responseTime></ResponseHeader></soap:Header><soap:Body><getResponse > xmlns="https://adwords.google.com/api/adwords/cm/v201306"; > <https://adwords.google.com/api/adwords/cm/v201306>><rval><totalNumEntries>1</totalNumEntries><Page.Type>AdGroupAdPage</Page.Type><entries><adGroupId>4486137122</adGroupId><ad > xsi:type="TextAd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > <http://www.w3.org/2001/XMLSchema-instance>><id>27087061322</id><url>http://m.nextag.com/goto.jsp?p={ifsearch:355840}{ifcontent:352182}&search={keyword}&t=ag%3D4486137122&crid=50608&gg_param1={param1}&gg_ace={aceid}&gg_mt={matchtype}&gg_aid={creative}&gg_param2={param2}&gg_target={target}&gg_net={network}&gg_adpos={adposition}&gg_rand={random}&gg_dev={device}&gg_site={placement}&gg_dm={devicemodel}</url><displayUrl>www.NexTag.com/Epson-CX4800-Ink</displayUrl><devicePreference>30001</devicePreference><Ad.Type>TextAd</Ad.Type><headline>Epson > CX4800 Ink Bargains</headline><description1>Find Great Deals on Epson > Stylus</description1><description2>CX4800 Ink Cartridges. Many > Colors!</description2></ad><status>ENABLED</status><approvalStatus>DISAPPROVED</approvalStatus><trademarkDisapproved>true</trademarkDisapproved><stats><network>SEARCH</network><Stats.Type>AdStats</Stats.Type><percentServed>0.0</percentServed></stats></entries></rval></getResponse></soap:Body></soap:Envelope> > > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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