I forgot to ask: could you pass along the date/times (including time zone) when you encountered this error, as well as the AdGroup ID and Ad IDs in your requests? That will allow me to check if there were any issues going on during the time you hit the errors.
Thanks, Josh, AdWords API Team On Saturday, October 18, 2014 11:41:26 AM UTC-4, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > That error generally indicates a transient problem, although I'm a bit > surprised that it still failed after 5 retries. Do you sleep between your > retries, preferably with an exponential backoff? > > Thanks, > Josh, AdWords API Team > > On Friday, October 17, 2014 4:54:16 AM UTC-4, Narendra Mohan wrote: >> >> Hi Team , >> >> We are getting below exception during below operations. >> >> 1.Pause Ad >> 2.Add Ad >> >> Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has >> occurred. See ApiException and InnerException fields for more details. ---> >> System.Web.Services.Protocols.SoapException: >> [DatabaseError.DATABASE_ERROR @ ; trigger:'QuorumFailedException'] at >> System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage >> >> message, WebResponse response, Stream responseStream, Boolean asyncCall) at >> System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String >> methodName, Object[] parameters) at Google.Api.Ads.Common.Lib. >> AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) --- >> End of inner exception stack trace --- at Google.Api.Ads.Common.Lib. >> AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) at >> Google.Api.Ads.Common.Lib.AdsSoapClient.Invoke(String methodName, >> Object[] parameters) at >> Google.Api.Ads.AdWords.v201402.MutateJobService.mutate(Operation[] >> operations, BulkMutateJobPolicy policy) >> >> Please suggest me how can we avoid this exception ? >> >> We had a retry ( 5 times ) logic but still the ads are failing to Pause >> or Add. >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/0f423b8f-d1ec-4c8b-8856-8c9e4e2138ad%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
