Hi Danial, thx for your response.
The clientCostumerId for this account is '8767143936' (but some other accounts are affected too). Sry for the confusion with the daterange. i forgot to write, that our script is splitting the daterange after every failure till it tries a single date to get. The params xml was the first one which fails. The cron job last night failed again. But i tried it some minutes ago again and it worked for diffrent date ranges as well as for a single date. We cant explain it. Maybe its possible that we stress your system, when we try to get the reports of all our accounts at the same time and actually nothing is running simultaneously. But that would not explain while it failed yesterday in the afternoon too. Am Dienstag, 14. April 2015 16:32:09 UTC+2 schrieb Danial Klimkin: > > Hello Sandy, > > > What is the clientCustomerId of the account this report fails for? > > Also, note this definition covers two days, I suggest trying with a single > day (min == max in dateRange). > > > -Danial, AdWords API Team. > > > On Tuesday, April 14, 2015 at 5:19:42 PM UTC+3, Sandy B. wrote: >> >> Hi All, >> >> since the beginning of april we have a problem to get CRITERIONCREATIVE >> reports for impression and clicks for some accounts. >> >> We tried to get reports for a smaler size of campaigns for an account >> (just active campaigns). That seems to work. But the whole account failed >> with: >> >> Exception fetching Stats - Report download failed. Underlying errors are >>> Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', >>> Trigger = 'Unable to read report data', FieldPath = ''. >> >> >> >> Because the reports are downloaded by curl we cant send a SOAP request >> for further information. Just these params: >> >> <?xml version="1.0"?> >>> <reportDefinition> >>> <selector> >>> <fields>Date</fields> >>> <fields>CampaignId</fields> >>> <fields>AdGroupId</fields> >>> <fields>KeywordId</fields> >>> <fields>Id</fields> >>> <fields>Cost</fields> >>> <fields>Impressions</fields> >>> <fields>AveragePosition</fields> >>> <predicates> >>> <field>Status</field> >>> <operator>IN</operator> >>> <values>ENABLED</values> >>> <values>PAUSED</values> >>> <values>DISABLED</values> >>> </predicates> >>> <dateRange> >>> <min>20150408</min> >>> <max>20150409</max> >>> </dateRange> >>> </selector> >>> <reportName>Custom TYPE_REPORT_CRITERIONCREATIVE AGGREGATION_DAILY >>> METRIC_IMPRESSIONS report #1429015137</reportName> >>> <reportType>AD_PERFORMANCE_REPORT</reportType> >>> <dateRangeType>CUSTOM_DATE</dateRangeType> >>> <downloadFormat>GZIPPED_CSV</downloadFormat> >>> </reportDefinition> >> >> >> I've read in other threads that the problem is a kind of runtime problem. >> So we tried a date range by one as smallest too. but it doesnt work >> nevertheless. >> >> >> Is there any solution for our problem? >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/be30e0ac-2c9c-46e6-b8e9-01dfdaff5da9%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
