Hi Sebastian, Unfortunately, I haven't got update back from the engineering team. I'll let you know once I get update.
Best, Thanet, AdWords API Team On Tuesday, September 8, 2015 at 8:36:05 PM UTC+9, sebastian.lame...@despegar.com wrote: > > Hello Thanet, > You replied to me privately on September 2nd after my private response to > you. > Do you have news on this issue? I am still getting the UI crash after > creating TempalteAd's > with the AdWords API. > > El miércoles, 2 de septiembre de 2015, 2:31:06 (UTC-3), Thanet Knack > Praneenararat (AdWords API Team) escribió: >> >> Hello Sebastian, >> >> Sorry for the delay. >> Let me check with the engineering team for this discrepancy. >> >> Could you please do *Reply privately to author *and send me your >> campaign ID, ad group ID, and ad ID of the ad in question (especially those >> of the ad in your screenshot)? >> Thanks in advance. >> >> Best, >> Thanet, AdWords API Team >> >> On Wednesday, September 2, 2015 at 12:00:15 AM UTC+9, >> sebastia...@despegar.com wrote: >>> >>> Is there any way I can check whether the Ads are correct or not without >>> using the UI in AdWords web? >>> I do not know whether the UI is crashing or the Ad was incorrectly >>> created. The second case would be rare because it should have failed while >>> it was being uploaded, but it didn't. >>> >>> El viernes, 28 de agosto de 2015, 12:43:26 (UTC-3), >>> sebastia...@despegar.com escribió: >>>> >>>> Hello, >>>> I have a problem when creating App Engagement Ads using the AdWords API. >>>> In a previous question >>>> <https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!msg/adwords-api/fiqna0-lzDs/EVL1_G63BwAJ> >>>> >>>> I discussed how to use the AdWords API to create text and image "App >>>> Engagement Ads" (TemplateAd's). >>>> The problem I am having now is that I am having problems visualizing >>>> the created ads in the web UI. I have two problems: >>>> >>>> 1) App Engagement Image Ads and Text Ads. >>>> From th AdWords UI I can see they are successfully created with my >>>> program but the preview can no longer be shown when I click "View full >>>> size >>>> display ad." This used to work a couple of days ago after I uploaded Ads >>>> with the same program. Is it possible that I am not uploading well-formed >>>> ad's and this is the reason the UI cannot generate a preview for them? The >>>> error message I get is the following: >>>> >>>> "There was an error with your operation. If you were trying to make a >>>> change, it may not have saved. Please refresh this page to try again. If >>>> the error continues, log out of your AdWords account, then log in again >>>> and >>>> return to this page." >>>> >>>> Strangely enough, if I enter the ad and click "save", after I do that >>>> the UI becomes able to show the preview. >>>> Can somebody explain this to me? >>>> >>>> 2) App Engagement Text Ads. >>>> Apparently, with my program, the "Call to Action" field is loaded >>>> correctly but when shown in the preview it is not loaded correctly. I >>>> attach an image to this post so you can understand the problem. In the >>>> image, where it says "INSTALL" it should say what the "Call to Action" >>>> field says, but this is not what I get. >>>> >>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/c5c7f70c-6341-4095-9bef-6abd664ab772%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
