When using AdGroupAdService to create a new template ad (template ID 432 image app install ads), the ADD operation fails when setting the dimensions to the actual dimensions of the ad graphic file.
Error message: *[AdError.UNSUPPORTED_DIMENSIONS @ operations[0].operand.ad.dimensions; trigger:'width=600, length=100']* However, if you set the dimensions to half of what the actual image is, the ADD operation will succeed. This seems like incorrect, or at the very least, counter-intuitive behavior of the API. *Examples to reproduce.* These examples will use a valid ad size of 600x100 that is valid when using the AdWords Web site, and also valid according to the double-sized HD ad sizes explanation in the attached screen shot of the AdWords Ad Size explanation screen. <https://lh3.googleusercontent.com/-Fwt7aht_h4k/VsuOea4M18I/AAAAAAAAAIk/-zHLkufydBk/s1600/ad_sizes.png> First, an example of the ADD operation failing. Here is the SOAP XML exchange when trying to add a 600x100 HD double-sized image. [Feb 22 2016 21:54:44.000000 - ERROR] POST /api/adwords/cm/v201509/AdGroupAdService HTTP/1.1 Host: adwords.google.com Connection: Keep-Alive User-Agent: PHP-SOAP/5.5.9-1ubuntu4.13, gzip Accept-Encoding: gzip, deflate Content-Encoding: gzip Content-Type: text/xml; charset=utf-8 SOAPAction: "" Content-Length: 21483 Authorization: (REDACTED) <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201509"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> <SOAP-ENV:Header> <ns1:RequestHeader> <ns1:clientCustomerId>(REDACTED)</ns1:clientCustomerId> <ns1:developerToken>(REDACTED)</ns1:developerToken> <ns1:userAgent>(REDACTED)</ns1:userAgent> </ns1:RequestHeader> </SOAP-ENV:Header> <SOAP-ENV:Body> <ns1:mutate> <ns1:operations> <ns1:operator>ADD</ns1:operator> <ns1:operand> <ns1:adGroupId>10900819772</ns1:adGroupId> <ns1:ad xsi:type="ns1:TemplateAd"> <ns1:displayUrl>play.google.com/store</ns1:displayUrl> <ns1:finalUrls>(REDACTED)</ns1:finalUrls> <ns1:trackingUrlTemplate>(REDACTED)</ns1:trackingUrlTemplate> <ns1:templateId>432</ns1:templateId> <ns1:templateElements> <ns1:uniqueName>adData</ns1:uniqueName> <ns1:fields> <ns1:name>appId</ns1:name> <ns1:type>TEXT</ns1:type> <ns1:fieldText>(REDACTED)</ns1:fieldText> </ns1:fields> <ns1:fields> <ns1:name>appStore</ns1:name> <ns1:type>ENUM</ns1:type> <ns1:fieldText>2</ns1:fieldText> </ns1:fields> </ns1:templateElements> <ns1:adAsImage> <ns1:type>IMAGE</ns1:type> <ns1:data>(REDACTED)</ns1:data> </ns1:adAsImage> <ns1:dimensions> <ns1:width>600</ns1:width> <ns1:height>100</ns1:height> </ns1:dimensions> <ns1:name>AdName1</ns1:name> </ns1:ad> <ns1:status>PAUSED</ns1:status> </ns1:operand> </ns1:operations> </ns1:mutate> </SOAP-ENV:Body> </SOAP-ENV:Envelope> HTTP/1.1 500 Internal Server Error Content-Type: text/xml; charset=UTF-8 Content-Encoding: gzip Date: Mon, 22 Feb 2016 21:54:42 GMT Expires: Mon, 22 Feb 2016 21:54:42 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Content-Length: 538 Server: GSE <?xml version="1.0"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> <soap:Header> <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509";> <requestId>00052c62e15743b80abf9944b306dee4</requestId> <serviceName>AdGroupAdService</serviceName> <methodName>mutate</methodName> <operations>1</operations> <responseTime>178</responseTime> </ResponseHeader> </soap:Header> <soap:Body> <soap:Fault> <faultcode>soap:Server</faultcode> <faultstring>[AdError.UNSUPPORTED_DIMENSIONS @ operations[0].operand.ad.dimensions; trigger:'width=600, length=100']</faultstring> <detail> <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201509";> <message>[AdError.UNSUPPORTED_DIMENSIONS @ operations[0].operand.ad.dimensions; trigger:'width=600, length=100']</message> <ApplicationException.Type>ApiException</ApplicationException.Type> <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xsi:type="AdError"> <fieldPath>operations[0].operand.ad.dimensions</fieldPath> <trigger>width=600, length=100</trigger> <errorString>AdError.UNSUPPORTED_DIMENSIONS</errorString> <ApiError.Type>AdError</ApiError.Type> <reason>UNSUPPORTED_DIMENSIONS</reason> </errors> </ApiExceptionFault> </detail> </soap:Fault> </soap:Body> </soap:Envelope> Next, here is an example of the same ADD operation succeeding, but only by putting the incorrect resolution of 300x50 as the dimensions. Interestingly, in the response, there are two different dimensions objects. One with the incorrect dimensions that was provided in the request, and one with the correct dimensions which is provided only in the response. [Feb 22 2016 22:13:14.000000 - INFO] POST /api/adwords/cm/v201509/AdGroupAdService HTTP/1.1 Host: adwords.google.com Connection: Keep-Alive User-Agent: PHP-SOAP/5.5.9-1ubuntu4.13, gzip Accept-Encoding: gzip, deflate Content-Encoding: gzip Content-Type: text/xml; charset=utf-8 SOAPAction: "" Content-Length: 21482 Authorization: (REDACTED) <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201509"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> <SOAP-ENV:Header> <ns1:RequestHeader> <ns1:clientCustomerId>(REDACTED)</ns1:clientCustomerId> <ns1:developerToken>(REDACTED)</ns1:developerToken> <ns1:userAgent>(REDACTED)</ns1:userAgent> </ns1:RequestHeader> </SOAP-ENV:Header> <SOAP-ENV:Body> <ns1:mutate> <ns1:operations> <ns1:operator>ADD</ns1:operator> <ns1:operand> <ns1:adGroupId>10900822052</ns1:adGroupId> <ns1:ad xsi:type="ns1:TemplateAd"> <ns1:displayUrl>play.google.com/store</ns1:displayUrl> <ns1:finalUrls>(REDACTED)</ns1:finalUrls> <ns1:trackingUrlTemplate>(REDACTED)</ns1:trackingUrlTemplate> <ns1:templateId>432</ns1:templateId> <ns1:templateElements> <ns1:uniqueName>adData</ns1:uniqueName> <ns1:fields> <ns1:name>appId</ns1:name> <ns1:type>TEXT</ns1:type> <ns1:fieldText>(REDACTED)</ns1:fieldText> </ns1:fields> <ns1:fields> <ns1:name>appStore</ns1:name> <ns1:type>ENUM</ns1:type> <ns1:fieldText>2</ns1:fieldText> </ns1:fields> </ns1:templateElements> <ns1:adAsImage> <ns1:type>IMAGE</ns1:type> <ns1:data>(REDACTED)</ns1:data> </ns1:adAsImage> <ns1:dimensions> <ns1:width>300</ns1:width> <ns1:height>50</ns1:height> </ns1:dimensions> <ns1:name>AdName2</ns1:name> </ns1:ad> <ns1:status>PAUSED</ns1:status> </ns1:operand> </ns1:operations> </ns1:mutate> </SOAP-ENV:Body> </SOAP-ENV:Envelope> HTTP/1.1 200 OK Content-Type: text/xml; charset=UTF-8 Content-Encoding: gzip Date: Mon, 22 Feb 2016 22:13:12 GMT Expires: Mon, 22 Feb 2016 22:13:12 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Content-Length: 953 Server: GSE <?xml version="1.0"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> <soap:Header> <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509";> <requestId>00052c632373e6c00a4c58ccfc0b97bb</requestId> <serviceName>AdGroupAdService</serviceName> <methodName>mutate</methodName> <operations>1</operations> <responseTime>1100</responseTime> </ResponseHeader> </soap:Header> <soap:Body> <mutateResponse xmlns="https://adwords.google.com/api/adwords/cm/v201509";> <rval> <ListReturnValue.Type>AdGroupAdReturnValue</ListReturnValue.Type> <value> <adGroupId>10900822052</adGroupId> <ad xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xsi:type="TemplateAd"> <id>53166491372</id> <displayUrl>play.google.com/store</displayUrl> <finalUrls>(REDACTED)</finalUrls> <trackingUrlTemplate>(REDACTED)</trackingUrlTemplate> <Ad.Type>TemplateAd</Ad.Type> <templateId>432</templateId> <templateElements> <uniqueName>adData</uniqueName> <fields> <name>appId</name> <type>TEXT</type> <fieldText>(REDACTED)</fieldText> </fields> <fields> <name>appStore</name> <type>ENUM</type> <fieldText>2</fieldText> </fields> </templateElements> <adAsImage> <type>IMAGE</type> <referenceId>6391701967785164800</referenceId> <dimensions> <key>FULL</key> <value> <width>600</width> <height>100</height> </value> </dimensions> <urls> <key>FULL</key> <value>(REDACTED)</value> </urls> <mimeType>IMAGE_JPEG</mimeType> <Media.Type>Image</Media.Type> </adAsImage> <dimensions> <width>300</width> <height>50</height> </dimensions> <name>AdName2</name> </ad> <status>PAUSED</status> <approvalStatus>UNCHECKED</approvalStatus> </value> </rval> </mutateResponse> </soap:Body> </soap:Envelope> One wold think the expected behavior is to set the actual resolution of the graphic. Whether the graphic is considered half-sized or double-sized seems like an AdWords API implementation detail that the user should not be concerned with. Can this be verified if this is the expected behavior of the API? Our expectations are to set dimensions to what the actual graphic is. Thanks. Mark -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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