I'm seeing this consistently with just 1 of our accounts as well. The
customer id is 3177205665. This has happened repeatedly for 2 days now, so
it doesn't seem temporary. Can you investigate with this customer id?
Joel
On Tuesday, July 19, 2016 at 10:10:41 AM UTC-4, Michael Cloonan (AdWords
API Team) wrote:
>
> Hello,
>
> I am not able to reproduce this error. I'm wondering if it was a temporary
> issue. Is this still happening for you if you run the query now?
>
> If it is, can you send me the customer ID you're running the query against
> so I can try running it on the account where it's actually happening?
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, July 18, 2016 at 7:53:46 PM UTC-4, Sabri Karagönen wrote:
>>
>> Hi, I'm trying to download a report using KEYWORDS_PERFORMANCE_REPORT.
>> Normally, I can download this report succesfully. However, when I add
>> labels to filter this report, I get error below:
>> ERROR_GETTING_RESPONSE_FROM_BACKEND- Unable to read report data.
>>
>> My XML output is below, so you can examine it with details.
>>
>>
>>
>> 1. in ReportUtils.php line 202
>> 2. at ReportUtils::DownloadReportFromUrl('
>> https://adwords.google.com/api/adwords/reportdownload/v201603',
>> *array*('Authorization' => '***', 'developerToken' => '***',
>> 'clientCustomerId' => '***', 'skipReportHeader' => 'true',
>> 'skipColumnHeader' => 'true', 'skipReportSummary' => 'true'),
>> *array*('__rdxml'
>> => '<?xml version="1.0" encoding="UTF-8"?>
>>
>> <reportDefinition><selector><fields>Date</fields><fields>CampaignId</fields><fields>AdGroupId</fields><fields>Id</fields><fields>Criteria</fields><fields>CpcBid</fields><fields>Impressions</fields><fields>Clicks</fields><fields>ConvertedClicks</fields><fields>Conversions</fields><predicates><field>CampaignStatus</field><operator>IN</operator><values>ENABLED</values></predicates><predicates><field>AdGroupStatus</field><operator>IN</operator><values>ENABLED</values></predicates><predicates><field>Status</field><operator>NOT_IN</operator><values>PAUSED</values></predicates><predicates><field>AdNetworkType2</field><operator>IN</operator><values>SEARCH</values><values>SEARCH_PARTNERS</values></predicates><predicates><field>Labels</field><operator>CONTAINS_ANY</operator><values>BRND</values><values>Brand</values></predicates><dateRange><min>20160708</min><max>20160717</max></dateRange></selector><reportName>Criteria
>>
>> performance report
>>
>> #578d6b95d7483</reportName><reportType>KEYWORDS_PERFORMANCE_REPORT</reportType><dateRangeType>CUSTOM_DATE</dateRangeType><downloadFormat>XML</downloadFormat></reportDefinition>'),
>>
>> *null*)
>>
>> How can I fix this error?
>>
>
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