Try increasing your api.adwords.reportDownloadTimeout setting in the ads.properties file. Increasing this to 360000 worked for us for this same issue.
On Friday, August 12, 2016 at 4:50:40 AM UTC-4, Rui Zhang wrote: > > I have two adwords sub-accounts. > When i download reports (api v201605) , one always success, but another > never success. > What could be the reason? > > authorization: REDACTED > developertoken: REDACTED > clientcustomerid: XXXXXX > > Parameters: > __fmt: GZIPPED_CSV > __rdquery: SELECT ExternalCustomerId,AdGroupId,AdGroupName,CampaignId, > CampaignName,ParentCriterionId,Id,ProductGroup,PartitionType,CpcBid FROM > PRODUCT_PARTITION_REPORT WHERE CampaignStatus IN [ENABLED, PAUSED] AND > CampaignName DOES_NOT_CONTAIN_IGNORE_CASE 'product' AND CampaignName > DOES_NOT_CONTAIN_IGNORE_CASE 'top' AND CampaignName > DOES_NOT_CONTAIN_IGNORE_CASE 'c0' DURING 20160713,20160812 > > Response received with status code 500 and message: Internal Server Error > HTTP Response Code: 500, Trigger: Unable to read report data, Type: > ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/dab63330-3ad1-4cf8-b7db-decd4d1c4ab7%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
