Thanks Joyce, I can confirm that we do use the AdGroupAdService to get and post ads to our client's AdWords accounts. One other piece of context is that when we take ads that we are trying to post through the API and use that same ad text with the ad customizer parameter to create the ad in the AdWords UI, the ad is created and approved successfully (another screenshot attached).
This is leading us to believe that perhaps there is an issue with the AdGroupAdService for expanded text ads and ad customizers (since we used to have no issues posting standard text ads with ad customizers via the same service). Let us know if we can help provide any more information. Thank you! John On Sunday, November 6, 2016 at 10:46:02 PM UTC-8, Joyce Lava wrote: > > Hello John, > > Could you please confirm if you tried to use AdGroupAdService.get > <https://developers.google.com/adwords/api/docs/reference/v201609/AdGroupAdService#get> > operation > to see the newly created expanded text ad (ETA) with ad customizer? If not, > you may want to use the example code (GetExpandedTextAds.java > <https://github.com/googleads/googleads-java-lib/blob/master/examples/adwords_axis/src/main/java/adwords/axis/v201609/basicoperations/GetExpandedTextAds.java>, > > Java client library example code) to get the new ETA with ad customizer. > This should return the ad with the expected text. Please let me know the > results once tried on your end. > > Thanks, > Joyce, AdWords API Team > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/16d22a17-2b80-44c9-88fb-1c0dd9bf76dc%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
