Thank you Nadine, and really appreciate! On Monday, February 27, 2017 at 6:54:57 AM UTC-8, Nadine Sundquist (AdWords API Team) wrote: > > Greetings AdWordsians! > > Thank you for providing all the additional information. You're right that > it is unusual for something like this to happen. We're not planning on any > changes, so I'm surprised by this. On my end, I'm making sure we do an > investigation to make sure we understand the root cause so you don't end up > with another disruption. > > Best, > Nadine, AdWords API Team > > On Monday, February 27, 2017 at 1:27:12 AM UTC-5, Caihua Du wrote: >> >> I didn't encounter this issue again, but yesterday's incident last at >> least 2 hours, which is really abnormal. I thought AdWords team already >> knew about this outage. Anyways, I will provide the SOAP request / response >> to you separately to you and hope we can get some details of this failure. >> >> Thanks, >> Caihua. >> >> On Sunday, February 26, 2017 at 10:11:08 PM UTC-8, Peter Oliquino wrote: >>> >>> Hi Caihua, >>> >>> I would not be able to determine the exact cause of the >>> *RequestError.UNKNOWN* right now. To do so, I would require the >>> complete SOAP request and response as it usually provides a more in depth >>> detail as to which caused the error. Should you encounter the issue once >>> again, you may create a new thread or reply privately to me via the *Reply >>> privately to author* in order to avoid exposing sensitive information >>> pertaining to your account. >>> >>> Best regards, >>> Peter >>> AdWords API Team >>> >>
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