Hi Nadine,

Using business account works! But as Ivan noted above, personal accounts 
should work too.

Should I limit my users to business accounts?

On Friday, 28 April 2017 00:05:45 UTC+8, Nadine Sundquist (AdWords API 
Team) wrote:
>
> Hello JC,
>
> Thanks for sending us those details. I was able to find the stack trace on 
> our servers to get more information based on what you provided. It appears 
> that our code is looking for a GMB business account rather than a GMB 
> personal account. Can you try creating a GMB business account 
> <https://support.google.com/business/answer/6085326> and then giving it 
> another try?
>
> Thanks,
> Nadine, AdWords API Team
>
> On Thursday, April 27, 2017 at 12:06:30 AM UTC-4, JC Lee wrote:
>>
>> I have replied privately with the details you asked for.
>>
>> Unfortunately, I haven't gotten a reply about the personal account id 
>> from GMB forum.
>>
>> On Wednesday, 26 April 2017 19:27:32 UTC+8, Ivan Bautista wrote:
>>>
>>> Hi JC,
>>>
>>> With regards to retrieving your personal account id, it would be best to 
>>> confirm with the GMB team 
>>> <https://developers.google.com/my-business/content/support> as we only 
>>> handle the AdWords API part of the integration.
>>>
>>> As for the InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
>>> <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR>,
>>>  
>>> this could sometimes be triggered by a temporary server-side issue. Could 
>>> you retry running the service again and see if the error persists?
>>>
>>> Also, to help us investigate further, could you reply to us privately 
>>> (using *reply privately to author* option) with your SOAP request and 
>>> response?
>>>
>>> Regards,
>>> Ivan
>>> AdWords API Team
>>>
>>

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  • GMB Extensions... JC Lee
    • Re: GMB E... 'Ivan Bautista' via AdWords API Forum
      • Re: G... JC Lee
        • R... 'Ivan Bautista' via AdWords API Forum
          • ... JC Lee
            • ... 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
              • ... JC Lee
                • ... 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum

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