Hello Oksana, Using the current credentials that you're using, I don't know of a way of doing that. We're still trying to figure how things got in this state. You do have a few possible workarounds:
- *Option 1:* The email you sent us earlier is associated with a lot of accounts. If you don't need that email associated with so many accounts, then try removing it from those accounts. Then there will be fewer accounts coming back. In this Help Center article <https://support.google.com/adwords/answer/6372672>, there are instructions on how to remove emails from an account. - *Option 2:* Using another email that has access to the accounts you care about, generate another set of credentials. Then, use those credentials to make calls. Best, Nadine, AdWords API Team On Tuesday, September 19, 2017 at 6:32:31 AM UTC-4, Oksana Sulyma wrote: > > Hi Nadine, > > Thanks for the reply. The problem is we use CustomerService getCustomers > to get the list of customer IDs. And we get UNEXPECTED_INTERNAL_API_ERROR > on this stage. Is there any other automatic way to know customer IDs? > > Thanks! > > Oksana > > On 19.09.17 01:40, 'Nadine Sundquist (AdWords API Team)' via AdWords API > Forum wrote: > > Hi Oksana, > > Thanks for bumping this thread. We're still looking into this. Have you > had a chance to try out the solution of putting the client customer ID in > the header to limit the number of users coming back as explained in this > blog post > <http://www.google.com/url?q=http%3A%2F%2Fgoogleadsdeveloper.blogspot.com%2F2016%2F10%2Faccess-multiple-adwords-accounts-with.html&sa=D&sntz=1&usg=AFQjCNEH3SX6FPsDXB-yFWRQ5BkOGKUxLg>? > > I'm hoping that will at least be a workaround while we get to the bottom of > this. > > Thanks, > Nadine, AdWords API Team > > On Monday, September 18, 2017 at 6:39:56 AM UTC-4, Oksana Sulyma wrote: >> >> Any news on this? Thanks! >> >> On Wednesday, September 13, 2017 at 3:10:20 PM UTC+3, Oksana Sulyma >> wrote: >>> >>> Sent details in private message. Thanks! >>> >>> On Tuesday, September 12, 2017 at 8:06:47 PM UTC+3, Shwetha Vastrad >>> (AdWords API Team) wrote: >>>> >>>> Hi, >>>> >>>> Could you provide the email address which was used to authorize the >>>> request along with the complete SOAP request and response logs? Please use >>>> *Reply >>>> privately to author* when responding. >>>> >>>> Thanks, >>>> Shwetha, AdWords API Team. >>>> >>> -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog and Google+: > https://googleadsdeveloper.blogspot.com/ > https://plus.google.com/+GoogleAdsDevelopers/posts > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API Forum" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > --- > You received this message because you are subscribed to a topic in the > Google Groups "AdWords API Forum" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/adwords-api/1oR9kPSQ3Ls/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > [email protected]. > Visit this group at https://groups.google.com/group/adwords-api. > To view this discussion on the web visit > https://groups.google.com/d/msgid/adwords-api/9f052817-f69c-4a8f-9ea7-c9fba9b3ab63%40googlegroups.com > > <https://groups.google.com/d/msgid/adwords-api/9f052817-f69c-4a8f-9ea7-c9fba9b3ab63%40googlegroups.com?utm_medium=email&utm_source=footer> > . > For more options, visit https://groups.google.com/d/optout. > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/2cc032c6-c8f7-4b67-b3cd-13ab88e66605%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
