Hi,

We're aware of this issue and I'm actively looking into it. I'll provide an 
update as soon as I have more information.

Thanks,
Josh, AdWords API Team

On Sunday, November 5, 2017 at 1:36:16 PM UTC-5, Joseph Collins wrote:
>
> A user of our system is seeing a significant disagreement between our data 
> and the AdWords Express interface. Below are user-provided screenshots of 
> the AdWords Express CID in question, its dashboard and our API request / 
> response.
>
>
> The mismatch between the 'Hayworth Equipment AWX' account description and 
> the 'Hayworth Equipment Sales' account label on the dashboard suggests that 
> this issue is due to user error (navigating to the wrong Express 
> dashboard), but the user is confident they are not making a mistake and 
> they report that these issues affect several of their Express accounts.
>
>
> For this specific account, you will notice that the API claims activity 
> stopped on October 6th, yet the dashboard shows ongoing activity. On the 
> days where both the dashboard and API show activity, the numbers do not 
> come close to agreeing.
>
>
> Any help in explaining or resolving this discrepancy would be greatly 
> appreciated.
>
>
>
> --------------------------------------------------------------------------------------------------------------------------------
>
>
> *User-Provided Evidence*
>
>
>
> <https://lh3.googleusercontent.com/-lEfynuUWwxQ/Wf9V-2k-i6I/AAAAAAAABlU/_Zs3wc2U6vEq4l407n_DTxWk1Aq8fTEzQCLcBGAs/s1600/CID.png>
>
>
> <https://lh3.googleusercontent.com/-9OIS42wKucA/Wf9WA0BamEI/AAAAAAAABlY/M_QAFWJdfaQ4FOrS9kD9Oj1YOOuL8p5lwCLcBGAs/s1600/UI.png>
>
>
>
> --------------------------------------------------------------------------------------------------------------------------------
>
> *Request*
>
> Headers
> (
>     [0] => Authorization: Bearer XXXXXXXXXXXXXXXXXXXXX
>     [1] => developerToken: XXXXXXXXXXXXXXXXXXXXX
>     [2] => clientCustomerId: 5571930852
>     [3] => includeZeroImpressions: true
> )
> <reportDefinition>
> <selector>
> <fields>Date</fields>
> <fields>Impressions</fields>
> <fields>Clicks</fields>
> <fields>Ctr</fields>
> <fields>Cost</fields>
> <fields>ConversionValue</fields>
> <fields>AverageCpc</fields>
> <fields>Conversions</fields>
> <fields>ConversionRate</fields>
> <fields>CostPerConversion</fields>
> <fields>ValuePerConversion</fields>
> <fields>AveragePosition</fields>
> <dateRange>
> <min>20170906</min>
> <max>20171104</max>
> </dateRange>
> </selector>
> <reportName>Report</reportName>
> <reportType>ACCOUNT_PERFORMANCE_REPORT</reportType>
> <dateRangeType>CUSTOM_DATE</dateRangeType>
> <downloadFormat>GZIPPED_CSV</downloadFormat>
> </reportDefinition>
>
>
> --------------------------------------------------------------------------------------------------------------------------------
>
> *Response*
>
> "Report (Sep 6, 2017-Nov 4, 2017)"
> Day,Impressions,Clicks,CTR,Cost,Total conv. value,Avg. 
> CPC,Conversions,Conv. rate,Cost / conv.,Value / conv.,Avg. position
> 2017-10-01,25518,37,0.14%,31820000,0.00,860000,0.00,0.00%,0,0.00,1.9
> 2017-10-04,16918,37,0.22%,33360000,0.00,901622,2.00,5.41%,16680000,0.00,2.2
> 2017-10-02,15028,37,0.25%,34240000,0.00,925405,0.00,0.00%,0,0.00,2.0
> 2017-10-06,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-13,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-17,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-11-03,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-11-02,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-26,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-03,20683,37,0.18%,33340000,0.00,901081,0.00,0.00%,0,0.00,2.1
> 2017-09-07,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-29,23472,34,0.14%,36070000,0.00,1060882,0.00,0.00%,0,0.00,1.9
> 2017-10-15,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-11,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-08,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-22,22885,38,0.17%,34380000,0.00,904737,0.00,0.00%,0,0.00,2.1
> 2017-09-08,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-14,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-06,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-05,436,1,0.23%,850000,0.00,850000,0.00,0.00%,0,0.00,2.2
> 2017-09-27,25856,28,0.11%,23210000,0.00,828929,0.00,0.00%,0,0.00,1.8
> 2017-10-27,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-30,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-25,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-14,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-15,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-09,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-13,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-12,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-20,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-24,25445,40,0.16%,33390000,0.00,834750,0.00,0.00%,0,0.00,2.1
> 2017-09-23,19092,23,0.12%,33870000,0.00,1472609,0.00,0.00%,0,0.00,1.7
> 2017-09-26,24668,39,0.16%,31860000,0.00,816923,0.00,0.00%,0,0.00,2.0
> 2017-10-10,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-11,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-24,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-22,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-11-01,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-23,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-10,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-28,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-12,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-09,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-21,23395,20,0.09%,33760000,0.00,1688000,0.00,0.00%,0,0.00,1.3
> 2017-09-30,21889,31,0.14%,31580000,0.00,1018710,0.00,0.00%,0,0.00,1.8
> 2017-09-25,22151,36,0.16%,29400000,0.00,816667,0.00,0.00%,0,0.00,2.2
> 2017-10-19,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-31,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-11-04,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-18,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-16,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-28,29174,48,0.16%,44360000,0.00,924167,0.00,0.00%,0,0.00,1.8
> 2017-10-21,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-18,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-07,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-29,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-19,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-17,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-09-20,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> 2017-10-16,0,0,0.00%,0,0.00,0,0.00,0.00%,0,0.00,0.0
> Total,316610,486,0.15%,465490000,0.00,957798,2.00,0.41%,232745000,0.00,1.9
>

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